2/10 糟糕
April
与家人出行, 团体旅客
2025 年 6 月 21 日
不满意：清洁度、服务设施、住宿条件和设施
This hotel is under renovations. Totally understandable. However, several families that stayed there this weekend had an awful experience. Air conditioning wasn't working properly in 3 out of 4 rooms, 2 of the 4 rooms had the air conditioner leak, soaking the carpet and personal belongings. Someone or something had a explosive diarrhea on the floor in front of the elevator, which was brought to the front desk clerk, Cici's attention. Two hours later the smell still awful. Cici comped one family's room, and when another asked if they were getting comped CiCI threw up her hands, yelled and told the guests to leave and they weren't welcomed back because they complained about diarrhea on the floor.
Overall awful experience, will not stay there again and dont recommend for baseball or softball families who are looking for a place to stay in Elk City.
April
2025 年 6 月入住 2 晚