2/10 糟糕
Victor
与家人出行
2025 年 6 月 7 日
不满意：清洁度、服务设施、住宿条件和设施
It was a nightmare of stay. This was with a late check-in and early check out. The nighttime front desk personnel was nice and really tried to accommodate and be helpful. When we first got to our room and when we first stepped out of our vehicle we noticed bugs everywhere. Then my son looked down and noticed three cockroaches before even entering the room. The room itself was very dirty. It didn’t even seem like it was cleaned up after the last people who stayed there. It looks like the towels were not washed and same goes for the linens. The bedsheets had fresh looking blood stains on them. The room was not swept out nor wiped down before our stay. Everybody ended up wearing their sweatsuits with their hoodies up and tied around our faces. We ended up using our spare clothing to put as pillowcases and lay down as bedsheets. Making us spend more money on the road to clean our clothes that we make dirty staying in that room. Which was unfortunate due to the fact that we were on a tight budget and did not have much to spare. Before proceeding to actually sleep in the rooms, we asked the front desk personnel to maybe look for another hotel for us which she did. When she couldn’t find one, she then tried to come up with a solution for the bugs which was giving us a can of bug spray and cockroach sticky plates. When we checked out, we spoke to the daytime personnel who was really short and was trying to basically push us out of the door, obviously due to what we had experienced.
Victor
2025 年 5 月入住 1 晚