The general condition is just old and degraded. They keep what is there clean though. Some of the staff for very kind and helpful. Others were extremely rude and unhelpful, so it was really just hit or miss. The pool was ice cold, which is just annoying and shows how much the company cares about the guests. Also, we were told we couldn’t use the common area at 7pm because there are 1st floor guests. We were a group of 10, 40 except 2 kids looking for a place to be able to sit together after we all got into town for the holidays. We weren’t in any way going to be loud but that didn’t matter, it was an automatic ‘no’, at SEVEN pm.