Staff looked fed up. Checkin was slow and when I said was to attend funeral, no basic condolences given. Other staff in restaurant not really on the ball. I tried to get attention to buy another bottle of wine but gave up after staff walked past twice. Breakfast staff excellent and food also excellent. Promote your breakfast staff to train and supervise other staff and you will get 5 stars. Hotel is clean and comfortable but rooms too hot and no thermostat which is strange. Overall 3 stars plus.
真实旅客
2023 年 12 月入住 1 晚
10/10 超赞
Christopher
与配偶出行
2023 年 6 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful lakeside setting.
Christopher
2023 年 6 月入住 1 晚
10/10 超赞
Andrew
与配偶出行
2023 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
fantastic rooms with good facilities. Great Spa and the food was great.