2/10 糟糕
Kali
与家人及幼儿出行
2025 年 4 月 28 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pool was down for maintenance. We choose this hotel specifically so our little one could swim. We arrived late at night so we didn’t realize the window was broken and stuck open, so it got super cold in there at night. The next day we discovered leftovers were found in fridge, pop cans and bottles under both beds along with dirt and stuff that should have been vacuumed. Beard hairs in the bathroom sink left behind. Staff wrote down our concerns and offered to move rooms but at that point we were only there a few more hours. At check out they tried giving us a discount but the payment had already been ran through Expedia. Had the room been cleaner the review would have been much better. We do understand the pool issue, just would have been nice to know before arriving.
Kali
2025 年 4 月入住 2 晚