Came in to a dirty room, stains on covers, hairs on pillows, dirty toilets and the inside pool wasn’t even working and they weren’t very apologetic for anything or didn’t try very hard to accommodate so we cancelled and left and went someone much cleaner for a little cheaper
Diana
2025 年 4 月入住 2 晚
2/10 糟糕
Andrea
与家人及幼儿出行, 与家人出行
2025 年 4 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pool wasn’t working upon arrival, this was one of the reasons we picked this hotel was due to the pool. Wasn’t notified about the pool not working till starting the process of checking in and asking the pool hours and when I ask for a refund because it was advertised as being open the guy working the front desk gave me a nasty look and attitude changed then said it would be refunded by the morning. I asked for some kind of documentation for the cancellation and he gave a print out and acted annoyed I had asked for it. We ended up getting a room next door.
Andrea
2025 年 4 月入住 1 晚
2/10 糟糕
Tyrese
与配偶出行
2025 年 2 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was dirty , there was yellow stains on the pillows and bed, the bathroom was nasty also the room had a smell to it. I felt like I was getting bitten while I was asleep and wifi was down, couldn’t find anyone at the front desk, i definitely wouldn’t recommend staying here.
Tyrese
2025 年 2 月入住 1 晚
8/10 还可以
Heather
与家人出行, 团体旅客
2025 年 1 月 18 日
Nice hotel!
Heather
2024 年 11 月入住 1 晚
10/10 超赞
Michael
2025 年 1 月 5 日
Michael
2024 年 12 月入住 1 晚
4/10 很差
Tony
商务旅客
2024 年 12 月 5 日
Elevator was dirty
Room was missing a smoke detector
Shower curtain ready to fall off the wall
Staff at the front desk never there
Tony
2024 年 12 月入住 3 晚
6/10 一般
Daniel
商务旅客
2024 年 11 月 17 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
No staff at front desk. Had to call and they came over from their other hotel next door Quality Inn. Pool closed. No breakfast put out next morning. Called and tyey said they would share the Quality Inn breakfast with me which when I checked was less than half what should be put out at the Clarion. No staff in building the whole night or morning.
Daniel
2024 年 11 月入住 1 晚
6/10 一般
Tammi
与家人出行
2024 年 11 月 4 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Room was not clean. Additionally, the pool was out of order so we decided to stay somewhere else. Will no longer pre-pay for a hotel room again, as we couldn't get out money back. It was an expensive vacation.
Tammi
2024 年 11 月入住 2 晚
8/10 还可以
David
与家人出行
2024 年 10 月 14 日
满意:清洁度、员工和服务、客房舒适度
Kinda disappointed
Front desk staff was super nice. Property is a little run down and ALOT of riff raff. People in the lobby drinking, people outside front door drinking. Pool was down due to pump issues which is why we even syayed here in the first place.
David
2024 年 10 月入住 1 晚
10/10 超赞
Patty
2024 年 10 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was so friendly, they were courteous and helpful
Patty
2024 年 10 月入住 1 晚
4/10 很差
Michael
2024 年 10 月 6 日
不满意:住宿条件和设施,清洁度
Underfunded hotel
Hotel hosts were kind and gracious. Room had a terrible paint job, bathtub was filthy. Food was left in the refrigerator from the previous guest. Mattress cover had dark brown stain. Toilet didn’t work when we arrived but they did fix it. Leather chair was previously damaged and duck taped. Pool was closed. No breakfast available.
Michael
2024 年 10 月入住 1 晚
4/10 很差
Christopher
与家人出行
2024 年 10 月 6 日
不满意:员工和服务,清洁度
When we got there, there was no one at the front desk. I had to call corporate customer service to get someone to show up. Then the first room had no AC. I had to call and get someone to show up at the front desk again to switch rooms. The second room hadn’t been cleaned. Back downstairs and finally an acceptable room about 45 minutes after we arrived
Christopher
2024 年 10 月入住 1 晚
8/10 还可以
Brian
2024 年 9 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brian
2024 年 9 月入住 1 晚
10/10 超赞
Richard J
与配偶出行
2024 年 8 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was excellent in every way.
Richard J
2024 年 8 月入住 3 晚
4/10 很差
Randall
2024 年 8 月 25 日
不满意:清洁度
Fire alarms went off 8:30 Saturday PM,had to evacuate, and someone ran down the first floor hall spraying fire extinguisher,entire hall covered in white dust.went back in room 106 and coughed all night.should not have been charged
Randall
2024 年 8 月入住 2 晚
2/10 糟糕
Jonathan
与家人出行
2024 年 8 月 24 日
不满意:清洁度、住宿条件和设施、客房舒适度
It is not safe to stay here.
Dirty and unsafe. Non-smoking room smelled like cigarettes. Smoke alarm missing. Outside side door pried open with crowbar allowing anyone to enter. Breakfast cleaned out early and not replenished. Stains everywhere. Trash everywhere.
Jonathan
2024 年 8 月入住 1 晚
2/10 糟糕
Jonathan
与家人出行
2024 年 8 月 24 日
不满意:清洁度、住宿条件和设施、客房舒适度
It is not safe to stay here. Also filthy.
Filthy and unsafe. Non-smoking room smelled like cigarettes. Smoke alarm missing. Outside side door pried open with crowbar allowing anyone to enter. Breakfast cleaned out early and not replenished. Stains everywhere. Trash everywhere.
Jonathan
2024 年 8 月入住 1 晚
6/10 一般
Dwain
2024 年 8 月 10 日
满意:客房舒适度
One night stay
Well it looked nice on the outside. There was something stuck on the wall with ants. It need some repairs the window curtains were torn and there were some places that needed paint. The shower was ok but low water pressure. The beds oh my after 12 hours of driving were the best part of the stay
Dwain
2024 年 8 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2024 年 7 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2024 年 7 月入住 1 晚
8/10 还可以
Cheri
与家人出行
2024 年 7 月 21 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The staff were very accomidating and helped us with the things we needed. Supplies were limited of what they had but they made due of it. The evening staff made sure I had fresh coffee and was very compassionate. The room was clean and the beds were comfortable. The staffing is also limited but I dont feel its their fault they are run to death between both hotels . Very sad,in my opinion. Overall it was a good stay .
Cheri
2024 年 7 月入住 2 晚
2/10 糟糕
Kyle
与配偶出行
2024 年 7 月 16 日
不满意:清洁度、服务设施、住宿条件和设施
Broken TV outside in parking spots, blood stains on not one but two different rooms, moved rooms as an upgrade because of the cleanliness and then that rooms amenities didn’t even work, had to switch rooms again at 11pm. Floors were filthy and pool was not operating.
Kyle
2024 年 7 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2024 年 7 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 7 月入住 1 晚
10/10 超赞
Beth
与家人及幼儿出行
2024 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was clean, staff helpful, easy to get to, enjoyed our stay.
Beth
2024 年 6 月入住 1 晚
2/10 糟糕
Pamela
2024 年 6 月 11 日
不满意:住宿条件和设施,清洁度
The room smelled like someone had been smoking. And it had a strong mildew smell. The bathroom floor was dirty. There was trash in trash container.