2/10 糟糕
Jenny
2025 年 8 月 26 日
I showed up to check in at 10pm at night with a reservation confirmation booked 10 days earlier only to be told they were booked and did not have a room for me. They tried to send me 45 mins south to another hotel. The staff that evening were very non-chalant and when I walked out the front door into the night in an area with wandering homeless folks, the staff said “have a good night”. They knew I had nowhere to go and cared less. I was confirmed for 3 nights and the other two nights were good to go. When I showed up the next day to check in, the attendant was very compassionate and handed me a gift bag apologizing. Promised me a room with views, etc. I felt affirmed until I peeked in the bag upon arriving in my room. Fritos, Oreos, water, energy bar and a GC for a free appetizer with purchase of a meal at a local restaurant. A joke. A shot of whiskey would have been better.
Jenny
2025 年 8 月入住 3 晚