They call you at 9AM to wake you up then they come and knock on your door at 9:30am to wake you up and tell you check out is at 11am
Cherie
2025 年 2 月入住 1 晚
6/10 一般
Alex
2025 年 4 月 17 日
不满意:清洁度
Bathroom was dirty and full of hair. Shower especially was dirty.
Alex
2025 年 4 月入住 1 晚
8/10 还可以
Stephen
与家人出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Big room
Stephen
2025 年 4 月入住 1 晚
10/10 超赞
Carlos
商务旅客
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was allowed early check in by almost an hour.
Carlos
2025 年 3 月入住 1 晚
2/10 糟糕
Viharika
2025 年 3 月 24 日
不满意:员工和服务
A person reached out from this property around 8pm the same day we are supposed to check-in and I updated him that we will be arriving late around 11pm.
He called back again around 11:20 and was insisting to speak with me when my husband attended the call.
His ask was when will I be arriving, we told him we are late due to travel hiccups and asked me why was he checking again. And, he spoke disrespectfully asking us to check-In somewhere are try to find a place for stay.
He was rude and sounded like a hypocrite, surely he was an elder Indian guy and he told he is canceling and refunding the amount and not to stay at his hotel.
I informed Expedia about the same and they refunded the amount in full. But even then the person at Rodeway Inn was calling me more than 21 times continuously and when we attended the call, he is not speaking or even uttered a single word.
I would love to provide the screenshot which I already submitted to Expedia Agents who helped me.
Please be cautious when booking hotels, i felt suspicious about this person asking irrelevant questions on our arrival which did not make any sense
And I hope Expedia chose their partners wisely because customers confidante is you.
Viharika
2025 年 3 月入住 1 晚
10/10 超赞
Kevin,Anaheim
与家人出行
2025 年 3 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s small town so it’s okay for me
Kevin
2025 年 3 月入住 1 晚
8/10 还可以
Adriana
与家人及幼儿出行, 与配偶出行
2025 年 3 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only problem i saw was shower. Liked ot over all
Adriana
2025 年 3 月入住 1 晚
2/10 糟糕
Christine
与配偶出行, 商务旅客
2025 年 2 月 28 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The staff called me shortly after I booked and asked what time I’d be there. It was 9:15 I let him know I was having dinner and will head over after. The location was 30 minutes away from me. He called again at 10 and said where are you you were supposed to be here. I let him know I’d be there shortly and that I had no idea the latest check in was at 10. He said yes hurry up. He was very rude. When I got there he’s explaining the policies and he said something I didn’t hear I asked him to repeat and he wouldn’t he just stared at me. I won’t return there ever again.
Christine
2025 年 2 月入住 1 晚
6/10 一般
Michell
带宠物出行, 商务旅客
2025 年 2 月 25 日
满意:员工和服务
不满意:服务设施
Property was located on a busy street with a lot of traffic. Trash and towels were changed daily. Room was dated and showed wear. Not really pet friendly, had a small patio with gravel that was not private.
Michell
2025 年 2 月入住 4 晚
2/10 糟糕
Elan
与家人出行, 商务旅客
2025 年 2 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk employee may have mental health issues, I pray for him. He was rude and just not acting like a normal human being much less a employee who is supposed to be in the hospitality industry. Stay FAR away from this place, also all of our friends and family found spider webs and bed bugs in every room.
Elan
2025 年 2 月入住 2 晚
4/10 很差
Tyson
与配偶出行
2025 年 2 月 16 日
满意:清洁度
不满意:住宿条件和设施,服务设施
Hotel was rundown and in need of a remodel. Jacuzzi was not working and I would not swim in the pool.
Tyson
2025 年 2 月入住 1 晚
6/10 一般
Cheryl
2025 年 2 月 14 日
满意:员工和服务,清洁度
Cheryl
2025 年 1 月入住 1 晚
8/10 还可以
Kristen
与配偶出行
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Check in was very easy. Room is comfortable and spacious.
Kristen
2025 年 2 月入住 1 晚
6/10 一般
Barbara
2025 年 2 月 8 日
满意:员工和服务
不满意:住宿条件和设施
It’s a place that probably was great back in its day. Today, it’s tired and screams please refurbish me.
Staff very nice and helpful.
Barbara
2025 年 1 月入住 2 晚
2/10 糟糕
Bruce,Nordland
2025 年 2 月 4 日
不满意:住宿条件和设施,清洁度
Bruce
2025 年 1 月入住 2 晚
2/10 糟糕
margarita
与配偶出行
2025 年 1 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I never check in i try to cancell my reservation and mo one help me i thougt i made a reservation for temecula but
Some how it up in fallbrool
margarita
2025 年 1 月入住 1 晚
8/10 还可以
Logan
2025 年 1 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly, just need a better shower
Logan
2025 年 1 月入住 1 晚
8/10 还可以
Angela
与家人出行
2025 年 1 月 4 日
满意:住宿条件和设施,员工和服务
不满意:服务设施
We like the 2nd floor rooms because they have vaulted ceilings making the room feel bigger