Out of season so didn't see any staff. Everything worked so great, great views, enjoyed the spa, but it makes too much noise overnight, turned it off at the switchboard and suggested my neighbour do the same.
Doug
2025 年 1 月入住 2 晚
6/10 一般
Roderick
2024 年 10 月 25 日
满意:清洁度
不满意:住宿条件和设施
For $1000 a night this 3 bedroom suite was much less than we had expected. A view of mountains was challenged by the very large car park two floors below and the walls and windows of the adjoining building a few metres away, including a view straight into a bedroom and a bathroom. The room is tired, presumably due for a refurbish. Cold, until we found a thermostat inside the fuse box; no instructions. We have stayed in this hotel on a number of occasions in the past decade, and it is just not what it once was.
Roderick
2024 年 10 月入住 2 晚
8/10 还可以
David
与家人出行
2024 年 8 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The best place to stay on the mountain for a price
Great amazing central position. But be warned the music plays all day can be tiresome. But does shut off not too late. The spa was amazing and super hot. Lacking in privacy but still great. Clean neat well looked after. Would stay again.
David
2024 年 8 月入住 4 晚
10/10 超赞
Simon
2024 年 7 月 28 日
Simon
2024 年 7 月入住 4 晚
4/10 很差
Baden
2024 年 4 月 29 日
Baden
2024 年 4 月入住 3 晚
6/10 一般
Erin
与配偶出行
2022 年 8 月 15 日
满意:服务设施,员工和服务
An amazing location so very close to a central lift but with that came lots of noise from the pub downstairs when you wanted to chill after a day on the slopes. Unreliable wifi prohibited streaming anything on TV and requests to staff for assistance always received the same response ‘I’ll phone the manager and call you back’ rather than a resolution. Disappointing experience given the price.
Erin
2022 年 8 月入住 3 晚
10/10 超赞
Janet
与家人出行
2022 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy booking. Excellent communication with property when we had a question or two before arrival. Fabulous location right on the road at Falls Creek which means easy unloading of bags, easy checking, lift in building which helps take up everything, right in the main heart of village near ski lift. Room generous 3 bedrooms, 3 bathrooms with hot tub on balcony. Great open plan kitchen, 2 tvs and plenty of space. Would definitely book again.
Janet
2022 年 7 月入住 4 晚
6/10 一般
David
2022 年 7 月 28 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Hot tub issue
Disappointed that we were unable to use the hot tub in the apartment during our stay. Management verbally indicated that they would compensate us, but at check-out, the manager was not available and after leaving, I have received no response to my email and request for follow-up call or action. It leaves us with a poor impression on their management and care for their care and attention to their guests expectations. Based on this, we don’t plan to visit Falls Ck again or stay at this property
David
2022 年 7 月入住 2 晚
10/10 超赞
Michele
与配偶出行
2022 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The St Falls complex has transformed Falls Creek by providing a vibrant village feel near the easier slopes.
Unfortunately this year the exterior wood of the building looks a little sad, it would be a shame to lose such a landmark.
On our balcony had water marks on the roof like it had been leaking. Although this didn't effect our stay