2/10
The property was over booked, they downgraded my room then brought in a broken bed that was caved in for my brother to sleep on. He ended up sleeping on the floor. They refused to give me a refund to let me leave to go to the next hotel that had the room I originally booked available instead of a downgraded room with out notice.
Sabrina
2025 年 3 月入住 1 晚