2/10 糟糕
Matthew，Lake Oswego
2025 年 8 月 28 日
满意：清洁度
不满意：员工和服务
Terrible experience from start to finish. Booked through Expedia and, upon check-in, was given a room literally next to the front door. When I asked about it, the front desk almost gleefully told me “those rooms” are reserved for Expedia guests. Unreal. To make matters worse, I had initially booked the wrong night, canceled immediately, and re-booked correctly—yet the hotel charged me for both nights and flatly refused to credit me back. The property itself has potential, but the way it’s run feels unprofessional, nickel-and-dime, and downright shady. Plenty of better places to stay—avoid this one.
Matthew
2024 年 8 月入住 1 晚