“Good residence for the family. We booked the top of the range suite, had 2 bathrooms. All the conveniences were there except a washing machine but fine for a stay less than a week.
The property was very clean when we checked in and we returned it in a fairly clean state.
The spa is good and the putside hot tub with views of the mountains is spectacular. ”
“No joining instructions were sent prior to arrival. The resort had no idea of the booking because it was a private apartment rented out on Hotels.com by another company. I had to call to get someone to tell me how to gain access to the apartment. The resort were going to charge me for parking but I showed that the listing stated parking was included. When we got into the apartment there were no towels or bedding. Had to call again. Was told that the listing stated that this was not included.……
“Nous avons séjourné deux nuits en couple à la Résidence des Grandes Alpes. Globalement, l’expérience a été positive, mais quelques éléments nous laissent penser que la résidence ne mérite pas pleinement ses 4 étoiles.
Les points positifs :
• La localisation est idéale, au cœur de la station, avec un supermarché juste en bas, des restaurants et bars à proximité.
• La vue sur les montagnes est splendide.
• L’accueil à la réception a été excellent, notamment grâce à une demoiselle toujours……
“Nous avons passé un très bon séjour, l’hôtel est bien placé, simple d’accès, la chambre est propre et les lits très confortables, tout est présent sur place pour être autonome niveau nourriture (plaque, équipements, grille pain, bouilloire etc).
Toutes les chambres n’ont pas la même vue donc faire attention à cela lors de la réservation.
De plus le personnel est très agréable.
”
“The place is in a good location with good parking, walkable to the city center. Fabien is very helpful with helping us to get us settled.
Modern and well furnished, except the dining area could be lowered.”
“The staff were helpful and the facilities were good at the property, ski in ski out, raclette to hire also thank you so much to the ladies and Charles at the other Azureva (Les confin) for sorting out our ski hire and making renting very smooth for us, great attention to detail.
There were however a few niggles about the location which is voted great on Expedia but…it’s not if you don’t have a car or you’re a non skier.
There is no local shop/supermarket/bakery without having to an endure a……
“We arrived at 730am and requested if we can check in earlier. We were told a code will be sent to my email by 4pm but it never came. So we went back to the front desk and informed them. A very rude receptionist told my husband, it’s sent by their system and just wait. We have waited for almost 8hrs already and this is totally unacceptable. To our disgust, we left and I reported to Expedia right away. Now the hotel is claiming code was sent. Again we never received it! We are demanding a refund.”
“Lovely small appartment, the beds were very comfortable and the view incredible.
It's very quiet and peaceful, and easy walking distance to Combloux. ”
“Poor bed - sofa bed and creaky at night
Room heaters do not work always
Unclean, dirty, used blankets with lot of dust
No shampoo, conditioner or body wash - have to ask the receptionist every time, not even an extra toilet roll
Given the high price already, there was extra charges for the swimming pool
Had many indoor games but all are paid, facility does not offer any free entertainment
Indoor parking available
Spa and pool was good
Dinner at the hotel restaurant was amazing
Area is quite,……
“The accommodation was a bit cramped for five people with luggage, with limited storage. A sixth person spotless have been impossible
Ski room not heated, so we took our ski boots back to the room each night to stay warm to aid in putting them in the next day
Very helpful at reception
Good dining options”
“We had a wonderful stay. The staff was great and helpful. Everything was clean, really good restaurant and they had skiing logistics well handled. it was easy to get myself and equipment from the hotel to the lifts”