Please note they take a break everyday from 3:00pm - 6:30pm. We arrived at 1:30pm to check in, and was told that the room will only be available at 2:00pm. We then decided to leave our luggages, take a walk and come back in the evening. To be sure, we double checked with the receptionist if we can pick up the key in the evening - and she said yes!
We returned at 6:00pm and realized there was no one at the reception. We stood and waited outside until another staff arrived at around 6:40pm.
It will be great if the staff can inform us about the break at the first place…and apparently, no one pick up the phone or doorbell during the break, though they stick a note asking you to ring the doorbell if you need any help.
In a great location right by the Uffizi! I loved walking around every day, and being in a central/touristy area made me feel generally safe as a solo traveler, even walking back to the hotel late at night. Room and bathroom are small, and when I first got there it had a very slight odd smell. But if you’re going to be on the go a lot like I was this is a good and affordable place to lay your head!
Michelle
2025 年 5 月入住 6 晚
6/10
Central location, but clearly not a 4 stars hotel.
Denis
2025 年 5 月入住 7 晚
6/10
スーツケースの移動に苦労した
MEHARA
2025 年 5 月入住 1 晚
10/10
Great location, very clean, friendly staff.
Debbie
2025 年 5 月入住 2 晚
10/10
personale molto gentile e ottima pulizia
Rosanna
2025 年 3 月入住 1 晚
10/10
Merci, Hotel très bien situé
Jonathan
2025 年 5 月入住 1 晚
6/10
Best for location/close proximity to areas of interest. Everything else was average to good.
Rachel
2025 年 4 月入住 5 晚
6/10
Buona la posizione centrale e la gentilezza del personale alla reception. Colazione pessima e docce piccole con scarico inefficace. Complessivamente basso rapporto qualità/prezzo
monica
2025 年 5 月入住 5 晚
6/10
Nice service but for the money it was really not good enough. Small and no atmosphere, bigger people would have a hard time to use the bathroom. (Room 107).
Silvia
2025 年 5 月入住 1 晚
6/10
Bathroom was very poor. No drainage left water everywhere
David
2025 年 5 月入住 4 晚
4/10
No me pareció un hotel de 4 estrellas. El desayuno de mala calidad y muy austero. Las habitaciones simples y pequeñas. No hay servicio a la habitación. No recogían basura ni cambiaban toallas. En la madrugada se reúne gente fuera del hotel a tomar y hacen mucho ruido.
Emilia
2025 年 5 月入住 3 晚
4/10
Very nice staff. Breakfast was limited with not that many options. Hot water ran out and shower was dark. Sheets could have been cleaner as we found mosquitos on the pillows.
ABIGAIL
2025 年 5 月入住 2 晚
6/10
Location was central to all tourist areas but crowds were heard throughout the night due to proximity.
ALEJANDRA
2025 年 5 月入住 3 晚
4/10
Szu Yin
2025 年 5 月入住 3 晚
6/10
Jazmin
2025 年 4 月入住 5 晚
4/10
I will be contacting Expedia. How dare you charge me almost $500 for that dorm style room with a smelly bathroom that was constantly leaking all I could hear was a drip drip drip all night. The toilet paper was paper thin. You charged me way too much the facility. I am in in Rome cost the same price and is gorgeous compared to what you provided to me in Florence. It was no bigger or better than a dorm room. So tiny, I will be contacting Expedia for a credit. It was way overpriced, and if Expedia does not give me a credit, I will never use them again after using them for the past two decades. It really they really missed the mark on this one.
Ruth
2025 年 5 月入住 2 晚
10/10
Leandro DaSilva
2025 年 3 月入住 8 晚
10/10
Pleasant stay, clean, convenient, lovely staffs and always helpful but could be helpful if we have kettle for coffee or tea in the rooms or even in the dining room. Otherwise we love stay there. No complaints at all.
Ana
2025 年 4 月入住 7 晚
10/10
Nice and clean room, good sheets and towels. Staff very nice, they allow to leave your luggage after checkout and come pick it up later.
Carolina
2025 年 4 月入住 3 晚
10/10
Great location and friendly staff
Hannah
2025 年 4 月入住 2 晚
10/10
The staff was very helpfull . They organized a breakfast picnic to carry with us for whole day tour around Toscana. It was excellent. Thank you very much. Thank you for the good advice for our tours in Firenze.