The hotel is in the middle of renovations, so there was some construction noise during the day. But, even considering that, this is a five-star place.
LUCINDA
2024 年 2 月入住 9 晚
10/10 超赞
henrik
2024 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
henrik
2024 年 2 月入住 1 晚
10/10 超赞
Mirjana
2024 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Mirjana
2024 年 1 月入住 3 晚
10/10 超赞
YASMINA
2024 年 1 月 6 日
满意:员工和服务,清洁度
Very beautiful hotel. I loved the garden area, same as the pictures! Staff was very nice especially Laura which is very helpful and friendly! The hotel is not far from restaurant and the chapel.
YASMINA
2023 年 12 月入住 3 晚
8/10 还可以
Geoffrey
与配偶出行
2023 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Great to see a team in a hotel working together
Geoffrey
2023 年 12 月入住 7 晚
10/10 超赞
Alex
与配偶出行
2023 年 12 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved everything about this hotel. The hotel itself is beautiful, all of the staff is incredibly friendly and the location is perfect. We stayed in 3 hotels throughout our trip and this was our favorite!
Alex
8/10 还可以
Julia
与家人出行
2023 年 12 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful palazzo very elegant setting. A little dated but still lovely. Breakfast is great but no restaurant at dinner time. Walk to great restaurants in five minutes. Reasonable price for such a lovely property
Julia
2023 年 12 月入住 2 晚
10/10 超赞
Alejandro
2023 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
El sitio ideal para pecnortar en Florencia. Despertar y encontrarte ese jardín es algo maravilloso. El servicio es maravilloso y el desayuno de nota. Además, tiene la ubicación perfecta.
Alejandro
2023 年 11 月入住 3 晚
10/10 超赞
Wilson
与家人出行
2023 年 12 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay at the Monna Lisa. Staff was extremely cordial, helpful and professional. The hotel itself is absolutely gorgeous, and the location is perfect. The breakfast was superb and the kitchen staff were awesome too. All in all, a great experience; highly recommended!!!
Wilson
10/10 超赞
Juan A
与家人出行
2023 年 11 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a perfect hotel during a road trip thru Europe. Picked the hotel due for its magnificent decor and history. Staff is very attentive to our needs and assisted us for reservations to museums and restaurants during our 3 day 2 night stay. Excellent location near to all major POI. Public parking less than 2 minutes walk.
Juan A
2023 年 11 月入住 2 晚
10/10 超赞
Wytosha
与家人出行
2023 年 11 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
$210 Extra MONEY REQUESTED AT SITE
Was charged a extra $210 a night when we arrived at the hotel and was not budgeted for and this extremely affected our trip.
We had no other choice, but to pay the money we had nowhere else to go, and everything else was budgeted.
They said this was due to it, being an extra person in the room, myself, and my daughter, which was stated on the reservation. They stated this was due to her insurance reasons, and that me and my daughter were not able to share the space without it being the extra fee.
Wytosha
2023 年 11 月入住 2 晚
10/10 超赞
Nicolas
2023 年 11 月 20 日
L’établissement est vraiment magnifique, super service, super petit déjeuner, cadre très agréable, belle chambre aux calme. Vraiment excellent
Nicolas
2023 年 11 月入住 3 晚
10/10 超赞
Fumiko
2023 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you for your super friendly hospitality.
We had very special memories at your hotel.
Everyone is so friendly and so professional. We are so lucky to meet you In Firenze. I and my husband really want to back again!
Fumiko
2023 年 11 月入住 4 晚
10/10 超赞
dean
与家人出行
2023 年 11 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Properly is very beautiful and the staff ver friendly. We upgraded to a second floor room with a balcony overlooking their garden which was lovely. Staff extremely helpful and friendly. Breakfast was excellent.
dean
2023 年 11 月入住 6 晚
10/10 超赞
真实旅客
2023 年 10 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location
Great location to main monuments. Lots of great restaurants. Hotel lovely. Staff very helpful. Superior room very comfortable. Breakfast continental hot breakfast limited.
真实旅客
2023 年 10 月入住 4 晚
10/10 超赞
Sueanne
与配偶出行
2023 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
The Hotel Mona Lisa exceeded our expectations in every way possible. The staff incredibly helpful, kind and professional. The hotel and grounds were exquisite steeped in history and maintained beautifully. It was a surreal experience to stay in a hotel with incredible history and elegance.
Would absolutely stay here again!
Sueanne
2023 年 10 月入住 1 晚
10/10 超赞
Bruce
与家人出行, 团体旅客
2023 年 10 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property surrounds multiple gardens and is located in Florence away from the maddening crowds. One can walk to the most popular attractions within minutes. Hotel Staff was extremely helpful in securring a taxi at 5:00 AM to the airport. Unfortunately, due to our brief stay, we were unable to enjoy the hotel's breakfast buffet and gardens during daylight hours. A tragically short stay at a classy hotel.
Bruce
2023 年 10 月入住 1 晚
10/10 超赞
Maddie
2023 年 10 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property with nice rooms
Maddie
2023 年 9 月入住 4 晚
10/10 超赞
james
与家人出行
2023 年 10 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel the staff was very accommodating
james
2023 年 9 月入住 2 晚
10/10 超赞
Lora Lee
与配偶出行
2023 年 9 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel. Very helpful staff. Good restaurants close by. Best hotel we have stayed at on our trip.
Lora Lee
2023 年 9 月入住 3 晚
10/10 超赞
Jeremy
与配偶出行
2023 年 9 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The peaceful garden for escaping from the hub-bub of Florence was an absolute delight.
The breakfast spread was absolutely exceptional.
Sadly, no restaurant.