入住第一晚,30多度,房間完全沒有空調,溫度明顯比走廊熱很多,但因為晚上9點多才check in ,就忍一晚。第二晚向職員反應,職員堅稱電腦顯示房間空調沒問題,不斷要我們等,等了超過一小時,在我們堅持下,才願意到房間察看,說聽到有出風,並穿著鞋站在椅子上說出風位有冷氣(對,只限出風位,但整個房間是熱熱的),更說等一下就會涼等。。我們再三堅持下,才答應要我們多觀察30分鐘,半小時後仍沒有空調,才替我們更換房間。其實當時已快晚上12點,不能梳洗,一直乾等。。
另外酒店外的公園人流比較雜,夜歸時要小心。
In the proximity to train station, just few minutes walk
Mr Liu
10/10 超赞
Joyce
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Joyce
2025 年 4 月入住 1 晚
8/10 还可以
Neelam
2025 年 4 月 23 日
Neelam
2025 年 4 月入住 1 晚
10/10 超赞
Adam
与配偶出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place!
Adam
2025 年 4 月入住 3 晚
10/10 超赞
Marilyn
与配偶出行
2025 年 4 月 16 日
满意:员工和服务,清洁度
Hotel Rapallo is a little gem! The hotel is beautiful and the staff is amazing!
From the moment we arrived, we knew that our stay would be great! We were warmly welcomed by the staff and Lorenzo each time we returned to the hotel. The complimentary delicious breakfast is served in an elegant room, where snacks are also served throughout the day.
Our room was spacious and immaculate! This was our first stay at the Hotel Rapallo and it will be our first choice in Firenze! Grazie Mille!
Marilyn
2025 年 4 月入住 2 晚
10/10 超赞
Kathleen
与配偶出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The innkeeper was very friendly and knowledgeable. She gave us choices of excellent places to dine. She and other members of the staff are available 24/7.
Kathleen
2025 年 4 月入住 1 晚
10/10 超赞
Joanne
与配偶出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a fabulous little boutique hotel in walking distance of all attractions in Florence. This is one of the nicest hotels I have ever stayed in. It has recently been renovated to a very high standard. Room was very comfortable and the staff were all so helpful. There is complementary afternoon tea/coffee with cakes, pastries and sandwiches in the bar from 5 until 7 every night with I thought was a lovely treat after a day of sight seeing.
I would highly recommend this hotel and would give it 5 stars. Thank you for a wonderful stay in Florence :))
Joanne
2025 年 4 月入住 3 晚
10/10 超赞
Rachel
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Clean good food centrally located
Rachel
2025 年 4 月入住 3 晚
10/10 超赞
Jordyn
2025 年 3 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
We enjoyed this hotel! Very walkable and felt very safe. Super close to many popular sites.
Jordyn
2025 年 3 月入住 2 晚
10/10 超赞
Jijo
与家人出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, amazing and attentive staff, would highly recommend
Jijo
2025 年 3 月入住 1 晚
10/10 超赞
Joel,Washburn
与配偶出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was super helpful and wonderful to be around. The room was comfortable. The whole atmosphere was great.
Joel
2025 年 3 月入住 6 晚
10/10 超赞
ADRIANA BOGDAN
2025 年 2 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente
Hotel perfeito ! Atendimento excelente e condições de limpeza fantástica ! Amamos
ADRIANA BOGDAN
2025 年 2 月入住 3 晚
10/10 超赞
Joanna
2025 年 2 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very lovely hotel. Situated about 15 minutes away from the main centre of Florence, a very nice walk and takes you away from the bustle at the end of the day. The hotel is immaculately decorated and very clean. The staff were all so friendly and helpful, and the owner also is very hands on and ensures everything runs smoothly. The little bar is intimate, they serve afternoon tea between 5 and 730 which was a lovely addition. Breakfast is great, and caters for all. I would definitely stay again.
Joanna
2025 年 1 月入住 3 晚
10/10 超赞
Jeffrey
与家人出行
2025 年 1 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location and the entire staff are amazing! Good breakfast and happy hour! Will stay again in near future!