Location good, 5min walk from central station. Room clean and new, nice staff and delicious breakfast, everythings are great !
真实旅客
2019 年 9 月入住 4 晚
8/10 还可以
Jia-Wen
2018 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good place to stay
In walking distance to the S.M.N. train station, with a brilliant breakfast buffet. New design accommodation. SPA allows guest above age 12 and requires swimming suit.
Overall is good but hot water is not hot enough sometimes!
LICHUN
8/10 还可以
joe ki
2016 年 11 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A modern hotel with rooftop
A modern and clean hotel, with a balcony in my room. The view is just fair. The environment is clean and tidy.
The breakfast is delicious with variety of food for you to choose.
The wifi signal is up to standard.
The rooftop view is excellent.
joe ki
4/10 很差
K,HK
2016 年 10 月 18 日
满意:住宿条件和设施
不满意:清洁度
The equipment is new
Overall is quite new, room is large, good design, wifi is ok, close the rail station. However, there is dirty on the room floor.
At the back of SMN station, 5 minutes walk from station. The room was very nice, clean and modern. The breakfast had lots of choice with great coffee and friendly employee.
真实旅客
10/10 超赞
Tsunghua
2016 年 7 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tsunghua
10/10 超赞
Cat
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very helpful and friendly.
Cat
2025 年 4 月入住 1 晚
10/10 超赞
mary catherine
2025 年 5 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Overall, a high-quality hotel that delivered in regards to staff, location, breakfast and quiet rooms. Just behind the train station so easy to get to with the tram from the airport stopping right in front of the hotel making the journey from the airport £20 cheaper. Not bad. For those who prefer taking a taxi, cars are NOT allowed on the street which means you have to walk to the corner (about 100m). Not a big deal in nice weather, less pleasant during thunder storms. The breakfast offers every option you could possibly wish for with an Italian twist. Unfortunately, I cannot rate the spa facilities since massages and more are only offered between 3 and 8 pm which did not work for my schedule. The view from my balcony overlooked the pool with Florence boasting a fantastic serene side that is hard to imagine given the proximity to such a busy are. Will absolutely stay here again.
mary catherine
2025 年 4 月入住 5 晚
10/10 超赞
Simon
与配偶出行
2025 年 4 月 21 日
满意:员工和服务、服务设施、住宿条件和设施
Very good.
Simon
2025 年 4 月入住 3 晚
8/10 还可以
Niyusha
与家人出行
2025 年 4 月 12 日
满意:服务设施
Clean, close to places, pretty good breakfast and nice bathroom. Rooms are small though.
Niyusha
2025 年 4 月入住 5 晚
6/10 一般
Ashley
2025 年 4 月 9 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The hotel is fine and the breakfast is good. The staff was pretty unhelpful, left out some major details upon check in like needing to put your room card into a slot for electricity to work. I booked a massage and spa appt and the massage was incredible but there was little to no instruction about the spa and how to use the different pools/tubs shower, sauna. It was just kind of weird overall but the hotel itself is pretty nice and right by the train station and train stop to get to the airport
Ashley
2025 年 4 月入住 2 晚
10/10 超赞
Daveth
2025 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Great stay
Daveth
2025 年 3 月入住 3 晚
10/10 超赞
Estefanía
2025 年 3 月 20 日
Estefanía
2025 年 3 月入住 2 晚
8/10 还可以
Hotaru
与家人出行
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to Santa Maria Novella Station. Convenient location. We stayed in winter season and there is no AC so it was bit cold inside the room.
Hotaru
2025 年 2 月入住 2 晚
8/10 还可以
Andrea
2025 年 2 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked a massage with Luisa and it was really good - so was the sauna and steam room. This was a plus about the location and unique for a Florence hotel
If you are sensitive to noise, I recommend a room that doesn’t face the street bc of the train that keeps stopping every 6-7 minutes.
The concierge was nice to let me move rooms and showed great customer service about it. I appreciate it
Rooms are clean and staff is nice