The room is very basic . No tub. Had a generic shower. VERY NOISY!!!. You can hear lots of traffic all day and night and the cleaning staff vacuuming the hall early in the morning . Slide was broken and there was soap scum in the pool . The staff was very nice and professional. the hot breakfast was basic as well. The plastic cups provided for juice broke when I tried to take a drink of my cranberry juice and spilled all over mt new white blouse . No streaming services on the tv and the tv service itself kept going out. The bed is not comfortable. For context, we were in a suite with 2 beds on the top floor .
Heather
2025 年 4 月入住 2 晚
10/10
The staff was outstanding 👏
Theresa
2025 年 4 月入住 2 晚
10/10
Jeff
2025 年 4 月入住 1 晚
8/10
pat
2025 年 1 月入住 1 晚
6/10
Clean and decent place to stay. However, the complinentary breakfast was just not very good. Wide asst of food, yet not hot, pancakes were tough, and coffee ran out. Serving until 930 and it was only 825 when coffee was gone. Had to go to kitchen to ket rhem know
Shelly
2025 年 3 月入住 1 晚
10/10
We walked to Blue Arena and back (15 min each way max). Pay no attention to Google maps, it is wildly outdated.
Paul
2025 年 3 月入住 1 晚
8/10
Front desk staff was great, very helpful. Pool was out of service.
Edwin
2025 年 2 月入住 5 晚
2/10
Sara
2025 年 2 月入住 1 晚
4/10
The staff was incredible, very nice and helpful. The room had a half empty bootl of mouthwash on the sink, there were hairballs all over the bathroom. The pool had so much chemicals in it that we coughed the entire time we were in the pool area.
Sara
2025 年 2 月入住 1 晚
2/10
Ill never stay again
Carl
2025 年 2 月入住 1 晚
10/10
The staff was excellent. There was a small hiccup in my check in process and they went above and beyond to make sure it was corrected and that the rest of my stay was great. Front desk was amazingly friendly and professional. The breakfast attendee was so sweet and diligent to make sure the food was well stocked at all times. I would definitely stay here again.
Jana
2025 年 2 月入住 4 晚
10/10
Rocky
2025 年 2 月入住 1 晚
10/10
Exelente complejo
Jorge Pagan
2025 年 2 月入住 1 晚
10/10
Heather
2025 年 2 月入住 1 晚
10/10
The front desk person Donald was phenomenal! He was not only kind and attentive to our customers He was the only employee he saw all night whether it was room service, maintenance, housekeeping, or even mopping the front foyer floor in between customer! He deserves to be acknowledged so I am truly hoping you guys choose to do so
April
2025 年 2 月入住 1 晚
8/10
Brenda
2025 年 1 月入住 1 晚
10/10
真实旅客
2025 年 2 月入住 1 晚
6/10
The slide wasn’t working during the time we were swimming, though it was the only reason we booked this hotel. During the evening kids were running around out of control, fire alarm went off 3 times! My family was very unhappy overall! The positives were that The staff was nice, bed comfortable and the room was clean.
Colleen Kelly
2025 年 2 月入住 2 晚
8/10
Perfect fit for our needs.
danny
2025 年 2 月入住 1 晚
10/10
Good location
Lois
2025 年 2 月入住 3 晚
8/10
Had a great stay. Staff was amazing, room was clean and pool area was awesome for the kids. The elevator broke down while we were there and that’s about the only thing that wasn’t perfect.