Front desk was very unfriendly, property was run down and not very clean. House keeping was pushy on checkout day telling us that we needed to check out starting at 10am when checkout is at 11am. Other than location not worth the value
Julio
2025 年 5 月入住 2 晚
8/10
The pool and beach access was great. For the price you would think they would have a complimentary coffee station for n the morning. One of the women in the cafe was super rude and actually yelled at me while trying to get a coffee in a to go cup.
LORI
2025 年 5 月入住 2 晚
10/10
I loved how close the hotel was to the beach, the marina, and dining.
Patti
2025 年 5 月入住 4 晚
4/10
The rooms are dated
There is no coffee available till after 7-00 am
We have to stay in the remote building and that was not convenient at all
brian
2025 年 5 月入住 2 晚
6/10
It was old. I was told it was remodeled. It wasn't. Found out it is being demolished next April. Even the cookies they pass out were stale. Very disappointed!! And it was Top dollar. Ugh.
gerard
2025 年 5 月入住 5 晚
2/10
We did not like paying for an upgraded King room in Expedia for our anniversary weekend and getting to the hotel yesterday afternoon to find out we were getting two double beds!!! Much less value than we paid on Expedia! Interesting enough, my husband booked a king room through Hilton Honors while we were eating dinner at the hotel and guess what, he was confirmed, a King room! We wonder what is going on?
Susan
2025 年 5 月入住 1 晚
8/10
Service no good
Elssi
2025 年 4 月入住 5 晚
10/10
Personal bridge above street to beach access, the staff were amazing especially the front desk
Jerry
2025 年 4 月入住 1 晚
2/10
It was not clean
maribel
2025 年 4 月入住 3 晚
8/10
Beach easily accessible Pool too small felt cramp
Davenna
2025 年 4 月入住 4 晚
8/10
The pool was great , had to pay for everything , no complimentary coffee , Strange , would visit again
brian
2025 年 4 月入住 4 晚
10/10
The views from the rooms were beautiful.
LATONYA
2025 年 3 月入住 1 晚
6/10
Our room had a musky oder coming from the carpet and mold in the shower on the grout. The breakfast was good.
PHILLIP
2025 年 4 月入住 3 晚
6/10
Rooms for sure need an upgrade. We had to slam our door shut to get it to lock. Super hard to open and the door handle looked like it was about to fall off. Water damage on the ceiling. Mold in the bathroom. Pool table and ping pong area in bad condition.
Amber
2025 年 4 月入住 2 晚
8/10
This is an expensive hotel. A very busy hotel. It has access to the beach and it has a nice pool.
Downside is the staff use the elevators to transport their cleaning and supplies upstairs to the rooms. Not so great when everyone is coming and going during check in/out.
The balconies are partial. You can’t sit on the balconies.
The staff really aren’t that friendly. The person on the front desk wouldn’t give any change. Just a no. Not accommodating at all. Not personable. Very slow to check in. Like watching paint dry.
The guy serving the breakfast was running around and doing everything. He is the star of the show.
Hotel is close to airport and cruise port but I think too expensive for what is offered.
I wouldn’t stay there again.
Tammy
2025 年 4 月入住 1 晚
8/10
Our room was not ready at 4pm. Had to pay an upcharge to get another room that was ready at the time. The room was an ocean view but considering the circumstances this would have been excellent customer service to make up for the delay.
Chris
2025 年 3 月入住 1 晚
6/10
For the amount of money we paid to stay here we expected much better service and the hotel room in better condition. The outlet was falling apart, the ice maker on our floor didn't work. The staff didn't remember to replace the coffee, tea or water and once the towels. I was really disappointed for a Hilton Hotel that was so pricey.
Veronica
2025 年 4 月入住 3 晚
8/10
Price was a bit expensive
David
2025 年 4 月入住 3 晚
6/10
Karrin
2025 年 3 月入住 2 晚
8/10
Suzette
2025 年 3 月入住 1 晚
10/10
Very professionnel
Jacques
2025 年 4 月入住 1 晚
4/10
Very unclean and unfriendly. Not compromising what so ever!