Overall our stay at the hotel was enjoyable, especially because of the convenient location for our visit to the hard rock casino for a concert. But there was
three things that spoilt our experience, and they are as follows.
The bar and restaurant was closed for the majority of our stay.
The breakfast was awful, everything was cold, even the coffee. The 5 breakfast tables with 2 seats at each, are set up in the main lobby hallway, which is ridiculous, when you line up to get your food you are in everyone's way, people checking out, cleaning staff etc. On our second morning we went to McDonalds for breakfast, which is directly in front of the main hotel entrance, which seems a bit weird to say the least, you don't expect to see one directly in front of your hotel.
And the final thing that really annoyed us was a $30 additional charge per person. When we questioned this the girl at the check out desk told us this was for the free shuttle??? the included breakfast??? and for the complimentary $20 coupon for food/drink at the bar/restaurant, which we never received, when I brought that up I was told that's because you checked in on Friday??? and we were not the only ones to complain about this. We wont be staying there again that's for sure, we felt ripped off.