We didn’t stay here but switched to the Extended Stay America in Plantation because right as we arrived we found out about serious recent crime issues right near the hotel. We reached out to the hotel and to Expedia to try to cancel the reservation and get a refund and were passed from one agent to another but so far no resolution. We couldn’t get a hold of the hotel itself. We are still looking to get this resolved but so far the agents we spoke to have kept saying that Expedia can refund the money but that it has to be done by a different department. We have already been passed to two departments and are waiting to hear back from someone.
Ellen
2025 年 2 月入住 1 晚
2/10 糟糕
JJoe
2025 年 2 月 21 日
不满意:住宿条件和设施,清洁度
It's a dump no pool no hot tub. Stuffy probably moldy room. Never again
JJoe
2025 年 2 月入住 5 晚
4/10 很差
Latonia
2025 年 2 月 17 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
As soon as I opened the room door , there was a strong stink smoke smell. The tub was filthy and so were the bed sheets. This was not what I expected at all.
Latonia
2025 年 2 月入住 2 晚
2/10 糟糕
Clark
与配偶出行
2025 年 2 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The management of this property is horrible. I had a late check in and there was noone at the lobby. There was a telephone outside the door and a sign that said press 0 to contact support. Of course the phone didn't work so you could not dial anyone. I even called the general hotel telephone line and noone picked up to help. There was one other guy waiting in the parking lot with a different issue and he asked me how to check in which of course I couldn't answer. This kind of thing should never happen. I and other gentleman waiting went down the street to La Quinta which of course had a full lobby.
Clark
2025 年 2 月入住 1 晚
2/10 糟糕
Brad
2025 年 2 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
Dirty place
Brad
2025 年 2 月入住 5 晚
2/10 糟糕
Indarjit
与家人出行
2025 年 2 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
There was no coffee or breakfast, the cards to get into our room was not working and we had to wait for the manager to open our room every time. The lampshades were broken, rusted tub, the couch was dug up or punctured and we couldn’t even sit on it. We had to wear shoes at all times as the floor was sticky. Couldn’t see out of the window as it was covered in moss or some other green stuff. We had to request dishes and when we got them the non stick pans were scratched. It was a hobble 5 day stay, we won’t be going back there, EVER!!!
Indarjit
2025 年 2 月入住 5 晚
2/10 糟糕
Donna
2025 年 2 月 16 日
Nothing good to say
Donna
2025 年 2 月入住 2 晚
4/10 很差
Jennifer
团体旅客, 商务旅客
2025 年 2 月 15 日
不满意:清洁度、服务设施、住宿条件和设施
The room needs remodeling, the air was wetting the floor and it smelled damp.
Jennifer
2025 年 2 月入住 3 晚
10/10 超赞
neville
商务旅客
2025 年 2 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good
neville
2025 年 2 月入住 1 晚
2/10 糟糕
Mayra
与配偶出行, 商务旅客
2025 年 2 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施
Was told there would be a continental breakfast which was completely false, not even creamer for the disgusting coffee they offer. Was required to leave a deposit which in fact was not communicated at the time of booking. It was just a horrible experience overall. Never again
Mayra
2025 年 2 月入住 1 晚
2/10 糟糕
john
2025 年 2 月 2 日
john
2025 年 1 月入住 2 晚
8/10 还可以
Craig
带宠物出行, 与配偶出行
2025 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Seems like too many people coming and going for a small hotel.
Craig
2025 年 1 月入住 1 晚
8/10 还可以
John
与配偶出行
2025 年 1 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was well kept and clean. If in the area again would stay here again.
John
2025 年 1 月入住 2 晚
2/10 糟糕
Patricia,Lauderhill
与配偶出行
2025 年 1 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The checkin was terrible. More than hour waiting because system issue. Never received the key for my room.