Extremely Disappointing Stay – Would Not Recommend
I truly wish we could at least get a refund for this stay. We booked the unit based on photos showing a bright space with a beautiful pool view. In reality, we were placed in a dark unit tucked at the far end with absolutely no view—completely different from what was advertised. It felt more like a neglected apartment than a vacation rental.
The issues didn’t stop there. Upon arrival, the bathroom reeked of harsh cleaning chemicals. Once that wore off, an unbearable sewer smell took over—and because the bathroom opened directly into the bedroom, the odor lingered constantly, making the space feel unclean and uncomfortable.
Both the bedroom and living room had air conditioning units, but they were so loud that we decided to turn them off completely. It was impossible to relax or sleep with them running.
To make matters worse, we had no internet for three full days. When we finally reached the manager, they called someone to fix it—but by then, the vacation was nearly over.
The unit also had mosquitoes—I left with multiple itchy bites—and whatever detergent they used on the sheets irritated my skin from the very first night.
I have several photos documenting all of this and would be happy to share them.
Overall, the unit felt neither safe nor healthy. The listing photos are misleading, the conditions are poor, and the experience was truly miserable.