My booking was for 2 adults and 3 children for a Saturday night. Upon check in, I was told my hotel booking was only for two adults and was given a king bed with a single chaise (not couch). I am a family of 5. There are no towels clean. Only one set of extra bedding. Frustrated parent to say the least.
Leslie
2025 年 5 月入住 1 晚
10/10 超赞
Dale,Berea
2025 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
refrigerator should have been emptied
Dale
2025 年 4 月入住 1 晚
8/10 还可以
Brittany
2025 年 5 月 2 日
Brittany
2025 年 4 月入住 2 晚
4/10 很差
Nancy
与配偶出行
2025 年 4 月 30 日
不满意:服务设施,清洁度
We had no room service. Had to call for towels, bed was not changed, trash was not removed and the room was not vacuum.
The hallway on 3rd floor was dirty and the ice machine did not work on the 3rd floor.
Nancy
2025 年 4 月入住 3 晚
6/10 一般
Lila
2025 年 4 月 29 日
不满意:员工和服务
They were short staffed the whole time and we were there for a funeral and had little extra time to wait on assistance from them when we needed it.
Lila
2025 年 4 月入住 1 晚
10/10 超赞
Tonya
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was very clean and front desk professional.
Tonya
2025 年 4 月入住 1 晚
10/10 超赞
Mary
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beds were so comfortable, peaceful, great breakfast, polite staff
Mary
2025 年 4 月入住 2 晚
6/10 一般
Marissa
2025 年 4 月 19 日
满意:员工和服务,清洁度
There was no hot water in the morning for showers. We had a full baseball team there and everyone had the same issue.
Marissa
2025 年 4 月入住 1 晚
8/10 还可以
Glenn
2025 年 4 月 16 日
Glenn
2025 年 4 月入住 1 晚
10/10 超赞
Michael
与家人出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It wall all-around great.
Michael
2025 年 3 月入住 2 晚
10/10 超赞
Sidney
商务旅客
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean, rooms were decent size, bed was soft, sheets were 10/10. Complaints were that I could vividly hear the person above me blow dry their hair. Gym equipment felt old despite the hotel being relatively new. Would stay again though!
Sidney
2025 年 4 月入住 1 晚
8/10 还可以
Matthew
2025 年 4 月 3 日
Matthew
2025 年 3 月入住 1 晚
2/10 糟糕
NICOLE
与家人出行, 商务旅客
2025 年 3 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bed was squeaky, and they stole my money. I authorized a $50 incidental charge, and they charged me for a full night without mentioning it, and then tried to claim it was a mistake. I'm not the person to test. My room was clearly already paid for through Expedia. The professional incompetence of the staff at this hotel is the problem. It should have never happened in the first. You don't steal people's money to see if you can get away with it. It wasn't an accident. I think the person who did that needs to be fired for being unprofessional and incompetent.
NICOLE
2025 年 3 月入住 1 晚
10/10 超赞
Anna
2025 年 3 月 25 日
Anna
2025 年 3 月入住 3 晚
8/10 还可以
Adam
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Quiet friendly staff
Adam
2025 年 3 月入住 2 晚
10/10 超赞
Melody
与家人出行
2025 年 3 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff member that checked me in on 3/8/25 did an exceptionall job! She was so welcoming and nice!
Melody
2025 年 3 月入住 1 晚
10/10 超赞
Kevin
2025 年 3 月 8 日
满意:清洁度
Kevin
2025 年 2 月入住 1 晚
10/10 超赞
Veronica
2025 年 3 月 3 日
Veronica
2025 年 2 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2025 年 2 月 16 日
First time stay score!
Very clean new room. Hotel itself was about only 5 years old! Room shades on the window work they were double shades. 1 obscuration shade, and a blackout shade and they both work! Showers were clean with multifunction head. Showers are also quiet and didn’t wake up my wife. Bed & pillows were extremely comfortable! All in all 100% room done well!