The problem during our stay is the noise coming from the water tap of the shower, every time you turn on the water will have a very high pitch loud sound, not only from our bath room but also from the room next to you. The sound proof between rooms are also bad, you can easily hear people speaking in their room next to you.
Wang
2017 年 6 月入住 2 晚
2/10
Really bad on both of service, room facilities, donning also no WIFI be provided.
Benny T K
2/10
We experienced a false fire alarm at midnight and the noise wakes up everyone.
The room faces road and it is extremely noisy, it made me awake very early (before 6am).
The temperature of the bath water is not stable, cold-hot-cold-hot-cold-hot....
太差劲了,离大马路非常近,非常吵,关上窗户也没用,很早很早很早就被吵醒。
半夜三更火警响了,把住客都吵到楼下去了,说是误报。
洗澡水一会冷一会热,冰火两重天啊。
再也不回来这里住了。
Shuo
10/10
Very convenient for Fort William and Ben Nevis. Property is rather dated and would benefit immensely from an update.
Kieran
2025 年 5 月入住 1 晚
6/10
Hot water was broken for the duration of our stay and tv in the room had no reception.
Daniel
2025 年 5 月入住 1 晚
10/10
The staff were very friendly and helpful despite being very busy. There was a mixup with our booking so they provided a bag packed full of snacks and drinks which were very much appreciated. The room was very pleasant and beds extremely comfortable. Excellent stay highly recommended.
Nicola
2025 年 5 月入住 1 晚
8/10
Drew
2025 年 4 月入住 4 晚
6/10
A few issues with our room and cleanliness which meant changing rooms. Staff were very friendly, apologetic and went out of their way to make amends. The complimentary gifts left in our new room (with a working TV) were a lovely surprise and very appreciated.
Davina
2025 年 3 月入住 2 晚
6/10
Very dated, offensive smell in the corridor. Very much in need of some TLC
Jodie
2025 年 4 月入住 1 晚
6/10
Its a littlenout of town but grear facilities in average condition. As base camp to ben nevis its a great choice for families and walkers.
David
2025 年 4 月入住 2 晚
10/10
A pleasant and cozy place.
Inna
2025 年 4 月入住 1 晚
4/10
Over priced for what it was
Robert
2025 年 4 月入住 3 晚
2/10
Hot water was not working, property desperately needs a face lift, deep clean and nicer dining area.
Holly
2025 年 1 月入住 1 晚
8/10
Staff were excellent . large room clean and warm
John
2025 年 2 月入住 2 晚
10/10
Had a lovely stay
Ronald
2025 年 2 月入住 1 晚
10/10
Great staff, great price and lovely area. The outside could do with a lick of paint, new signage and a new roof. The spa side is great also. I sent every day in there.
Alex
2025 年 2 月入住 2 晚
6/10
Staff were friendly, room clean but dated. The entire hotel is in need of updating.
Main issue was the room was too hot, with no way to cool it down without opening the windows and getting traffic noise.
Sarah
2025 年 2 月入住 1 晚
4/10
Very run down hotel, single glazed windows and very cold rooms with paper thin duvets. The Wi-Fi didn’t work in the hotel and the leisure facilities were very unclean. The sauna was also out of action.
Freya
2025 年 2 月入住 3 晚
8/10
Ideal place to stay for a solo treker keen on climbing Ben Nevis. Lovely to use pool sauna steam as part of the stay included in the price too.
Graham
2025 年 2 月入住 4 晚
6/10
Incredible value for money, if you don’t mind it being a bit dated! Overall the stay was great, doubt you’ll find a better place for the money. if WiFi had worked (only the staff WiFi was available) and the changing rooms for the gym were a bit cleaner / had less bugs in them I’d give it a 5 stars!
真实旅客
2025 年 2 月入住 1 晚
2/10
I arrived with my father and was sent to my room 305 and 311 and the room was very ciold! I went to reception, an told her but she said the heating went down. So i went back to my cold room, and found the tv didnt work! There was no phone, so i went back and she said sorry. Are there no checks when someone book? I went to call the reception as there was no internet! There was no phone!!!
James
2025 年 2 月入住 1 晚
6/10
Great location. Four poster room very comfortable and clean, only problem was shower. Did not get hot water. Staff friendly and polite, breakfast was very nice. Access to leisure club in poor state of disrepair and needs a lot of attention.