The shower drain had brown stuff coming out of it during the shower, the hot water was inconsistent, the toilet seat was broken and the pillows were lumpy. We had a loch view room, which was the only thing redeeming this hotel, as the view was beautiful. The food at the restaurant was fine but overall, an underwhelming stay.
Abbey
2025 年 5 月入住 1 晚
10/10 超赞
Debra,Otisfield
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The manager was wonderful. We had a great time talking with him. The food at the restaurant was delicious.
Debra
2025 年 5 月入住 1 晚
6/10 一般
Ashley
2025 年 4 月 27 日
Ashley
2025 年 4 月入住 1 晚
10/10 超赞
Howard
与家人出行
2025 年 4 月 22 日
满意:服务设施
Accommodated our late arrival due to flight delays. Breakfast’s were great, checked before cleanup to make sure we didn’t need anything more. The one dinner provided more food than needed. Provided additional linens needed when the hiking gods struck. Very pleasant and aware staff. Greatly enjoyed our stay.
Howard
2025 年 4 月入住 3 晚
8/10 还可以
Martin
与家人出行
2025 年 2 月 24 日
满意:清洁度、员工和服务、客房舒适度
Great overnighter
Great little overnight stay, stunning views even on a wet winter day, enjoyed a walk along the Hotel’s beach (!) and the pods looked very tempting for a future visit. Room was compact and could do with a little TLC, but the staff very friendly and efficient.
Martin
2025 年 2 月入住 1 晚
4/10 很差
natalia
2025 年 1 月 11 日
满意:员工和服务,清洁度
*
natalia
2024 年 12 月入住 2 晚
4/10 很差
Shumon
2024 年 11 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
We had issues with dirty room, cold water in shower and cold room
Shumon
2024 年 11 月入住 1 晚
8/10 还可以
Silvia,San jose
2024 年 11 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Silvia
2024 年 9 月入住 1 晚
8/10 还可以
Margaret
2024 年 11 月 14 日
满意:员工和服务,清洁度
Margaret
2024 年 11 月入住 1 晚
10/10 超赞
Hilary
2024 年 11 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a unique , beautiful setting and the hotel is like home from home with cosy lounges and well equipped rooms. The staff are so welcoming, polite and want to ensure your stay with them is enjoyable in every way. The food and service is excellent! A place to visit all year round.
Hilary
2024 年 11 月入住 1 晚
6/10 一般
Aaran
2024 年 11 月 2 日
不满意:住宿条件和设施,清洁度
The surroundings of the hotel are excellent and the views from the breakfast room and bar are amazing.
We stayed for 5 nights as it was a cheaper option. Given the price, it was not too bad but I wouldn’t pay anything premium for the hotel unfortunately.
The corridors are tired-looking and the room was very basic with outdated furniture and worn carpets. The electricity was dodgy as we would sometimes plug something in and all the lights turn off…
I’ve never stayed at a hotel where guests have to request room service. We got told wrong information at first, that it happens every second day rather than daily, but then got told we have to request it. The manager did offer us a free round of drinks at the bar to apologise which was nice, but the room still only got cleaned that once out of five days.
It seemed as though the management was quite inexperienced.
Otherwise, the hotel is OK for short stays or longer stays where you won’t spend much time in the hotel itself.
Breakfast is ok but not much selection for those that prefer a continental or lighter option.
WiFi was very good in the end.
Aaran
2024 年 10 月入住 5 晚
8/10 还可以
Cassandra,Buford
与配偶出行
2024 年 10 月 28 日
满意:员工和服务
不满意:服务设施
The staff here was really nice, the rooms definitely need some updating! Our room was pretty tight and smelled pretty bad when we walked in and then our wifi was really weak (nonexistent) in our room so they did relocate us to another room...smelly free and good wifi but again very small and dated. This was a pricey stay for a hotel that doesn't give you complementary breakfast, no mini fridge in room or microwave, no elevator and unfortunately nothing to do around the hotel that you can walk too. We ended up having to book a 2nd night because our ferry was cancelled for Mull but because there isn't anything to do close by the hotel we were stuck inside watching TV for 3 days while the storm came through. This unfortunately was our least favorite stay out of 10 places we stayed during our trip, but the restaurant down stairs was actually very nice and updated and the food was pretty awesome.
Cassandra
2024 年 10 月入住 1 晚
8/10 还可以
Sue
团体旅客
2024 年 10 月 27 日
满意:清洁度、员工和服务、服务设施
Hotel Position, overlooked the Lake - Brilliant. Solo room in need of TLC. Bed comfy, Good working Shower, Overall inside needed some updating. Staff very welcoming & couldn’t do enough for you.
Sue
2024 年 10 月入住 2 晚
10/10 超赞
Christopher
与家人出行
2024 年 10 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was perfect for our stay. Central to the heart of Glencoe and giving us access to the region’s hiking trails and amenities.
Christopher
10/10 超赞
Ian
2024 年 10 月 18 日
Ian
2024 年 9 月入住 1 晚
10/10 超赞
Kayla
2024 年 10 月 16 日
Kayla
2024 年 9 月入住 1 晚
10/10 超赞
Laurie-Ann
2024 年 10 月 15 日
Laurie-Ann
2024 年 9 月入住 1 晚
8/10 还可以
Hiang Nam
商务旅客
2024 年 10 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hiang Nam
2024 年 10 月入住 1 晚
10/10 超赞
Katy
2024 年 10 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Katy
2024 年 10 月入住 2 晚
8/10 还可以
Raphaela
团体旅客
2024 年 10 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aufenthalt mit Challenges
Kein Aufzug, erstes Zimmer hat komplett nach Zigaretten Rauch gestunken - bekamen dann ein Upgrade. Leider kein Frühstück oder Abendessen, da ein Gasleck vermutet wurde. In der Gegend ist es dann nicht so leicht ein Restaurant ohne Reservierung zu finden. Frühstück wurde zurück erstattet.
Personal war freundlich.
Raphaela
2024 年 9 月入住 1 晚
10/10 超赞
marlene,Sterling
2024 年 10 月 9 日
marlene
2024 年 9 月入住 2 晚
6/10 一般
JEWEL,Cedar Park
2024 年 9 月 29 日
满意:清洁度
不满意:住宿条件和设施
Staff seemed inexperienced and disorganized. The restaurant was the nicest part of the facility but the menu was super basic. No lift and small circular staircase to get to rooms.
JEWEL
2024 年 9 月入住 1 晚
6/10 一般
Susan
2024 年 9 月 27 日
满意:清洁度、员工和服务、服务设施
Access to bedrooms not good if your mobility is at all impaired, Bed and bedroom on the small side.
Staff lovely and helpful, dinner menu good and, of course, location and view wonderful if clear.