First, when I got there, I asked for the non-smoking room that I booked. The Manager told that I booked a smoking room and that he didn't have any more non-smoking rooms available. I'm not a smoker and I NEVER book smoking rooms but I went ahead and took it. When I got to the room, the stench was almost unbearable. I would have gone back and demanded a room change but I was already running late for my event. I sprayed disinfectant and perfume and it still did nothing to cover it up.
I also noticed a "sink" or dip in the middle of the bed but again I didn't have time to address it. When I returned I decided to make the best of it and tried to lay down, I immediately rolled to the middle! The sink was so big that I couldn't even sleep close to the edge of the bed where I like to sleep because I have bladder issues and it's easier access to the restroom. Instead I had to climb up and out of the bed all night. It was such a pain! This morning, everything I brought with me smelled like smoke! For a non-smoker it was awful! Even if I mistakenly booked a smoking room (which I don't think I did), the property could have done more to air out those rooms in-between guests. I can't believe even a smoker would want to stay in a room that smelled that bad!
I brought the `sink' in the bed to the Manager's attention when I checked out and he just non-chalantly said, he'd look into it. But, honestly, I think he already knew and gave me the room on purpose because I'm black!