Issues with housekeeping. They did not make the bed or bring towels but got the trash. Very odd.
adelbert
2025 年 5 月入住 2 晚
10/10 超赞
Miguel
与配偶出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Manager was very nice and courteous
Miguel
2025 年 3 月入住 1 晚
2/10 糟糕
Eric
2025 年 3 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施
very bad hotel for $200 a night with fire alarm going on at night for no reasons!
Eric
2025 年 3 月入住 1 晚
4/10 很差
Russell
与家人出行, 商务旅客
2025 年 3 月 12 日
不满意:住宿条件和设施
Wow This the 1st Holiday Inn we have stayed at that offered a room with smoke detector wires hanging from the ceiling. But best of all was the phone that had no cord to connect it to the wall and no wall outlet we could find.
But on the bright side as the shower water was starting to warm up, our room ran completely out of hot water, so I was wide awake rinsing my hair and body in bone chilling water. I would have called down, but we had a phone, but it was not attached to anything
We informed the desk about the phone and smoke alarm on day one, on day two both issues had not been addressed and on day to is when we found out that they save energy buy not heating a lot of water, so they don't waist power. I think the above is true as I have never not had NO hot water at 9:00 AM in any place inside the US ever.
Russell
2025 年 3 月入住 2 晚
10/10 超赞
Aundriah R
与配偶出行
2025 年 3 月 10 日
满意:清洁度、员工和服务、服务设施
Nice Staff, close to Venues
Aundriah R
2025 年 2 月入住 1 晚
10/10 超赞
Matthew
商务旅客
2025 年 2 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was top notch! Was my best stay this week for business so far.
Matthew
2025 年 2 月入住 1 晚
6/10 一般
David
2025 年 2 月 15 日
满意:员工和服务
不满意:住宿条件和设施
Property was run down. Location was quiet abs clise to good restaurants.
David
2025 年 2 月入住 1 晚
8/10 还可以
Michele
2025 年 2 月 5 日
满意:清洁度、员工和服务、服务设施
You need more luggage carts. There was only one available for the entire hotel.
Michele
2025 年 1 月入住 1 晚
6/10 一般
epifanio
与家人出行
2025 年 1 月 29 日
满意:住宿条件和设施,清洁度
My niece bought a tuna pouch as a snack to tide her over night and got food poisoning. We came down for breakfast early and noticed that oatmeal pot was empty and when asked a staff member said the quota had met for the day and no more would be made. We stayed for 2 days on our second day our room was not made up or clean towels replacing used ones
epifanio
2025 年 1 月入住 2 晚
6/10 一般
Dasire
2025 年 1 月 13 日
不满意:住宿条件和设施,员工和服务
Dasire
2025 年 1 月入住 1 晚
4/10 很差
Juan Carlos
2025 年 1 月 6 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
When I stay there, the place was under construction and not pleasant
Juan Carlos
2024 年 9 月入住 1 晚
8/10 还可以
Higinio
与家人出行
2024 年 12 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Yes, they should change the daily menu. I stayed for 5 days and breakfast was the same every day.
Higinio
2024 年 12 月入住 4 晚
8/10 还可以
真实旅客
2024 年 12 月 26 日
满意:清洁度、住宿条件和设施、客房舒适度
It was good. The Xmas train was annoying. It was also annoying the front desk was not staffed at my arrival.
真实旅客
2024 年 12 月入住 1 晚
8/10 还可以
Felipe
2024 年 12 月 16 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Felipe
2024 年 12 月入住 1 晚
10/10 超赞
Francisco
2024 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We just needed a get a way for a day. It was very comfortable. Had a great night's sleep!
Francisco
2024 年 11 月入住 1 晚
8/10 还可以
Cecil
2024 年 10 月 18 日
Cecil
2024 年 9 月入住 1 晚
8/10 还可以
Brandi
与家人出行
2024 年 10 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay, quiet hotel
Our stay was great. Currently (early Oct. 2024) the hotel is undergoing renovations. This didn't really effect our stay. Staff was very friendly, and the hotel was quiet. We would stay here again next year for the same tournament. Also, there is a Super Target almost in the parking lot, an Academy across the street, and many other places including fast food nearby with easy access.
Brandi
2024 年 10 月入住 2 晚
4/10 很差
Drew,Waxahachie
2024 年 10 月 6 日
Drew
2024 年 9 月入住 1 晚
4/10 很差
Shawn
2024 年 10 月 4 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The hotel was very old and dirty. I will not stay here again.
Shawn
2024 年 9 月入住 2 晚
4/10 很差
Lauren
商务旅客
2024 年 9 月 25 日
不满意:员工和服务,清洁度
My husband and I traveled to Fort Worth this past weekend and stayed one night at Holiday Inn Express. Upon our arrival , we saw there was construction being done. As we walked towards the back of the hotel where the temporary entrance was, we were stopped by a homeless man who informed us where the entrance was and said since he lives in the parking lot- he sees alot of people going in. We arrived around 430pm so the construction crew was done for the day. There was broken glass everywhere and lots of debris. There were pallets stacked on top of the storage containers and nothing was marked off or had any sort of caution tape or marking for guests protection. Upon entering the hotel- we stopped at the table for check in. The woman working was rude and very unwelcoming. Her tone and sarcasm were disgraceful and unprofessional. For someone working in customer service, she needs serious training on dealing with people. Every response was as if she was annoyed by us. When we got to our room - we noticed the air was not coming out cold. We figured maybe it was due to the construction since the whole property seemed musty and had a mildew smell. Since it was only one night, we dealt with it. Later that evening we went out for dinner and again saw the homeless population in the parking lot. Very unsafe conditions
Lauren
2024 年 9 月入住 1 晚
4/10 很差
Charles
与家人出行
2024 年 8 月 5 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The property is under renovation. This was NOT clear in the advertisement. The pool is closed and GREEN. broken floor tiles, wallpaper peeling off, door not closing, front entrance of building is blocked. Dog in the next room barked at night forcing us to change rooms. This stay was NOT worth $140.
Charles
2024 年 8 月入住 1 晚
2/10 糟糕
kenneth
2024 年 7 月 22 日
不满意:住宿条件和设施,服务设施
I did not like the property. It was under construction and took 2 hrs after 3pm to check in.
kenneth
2024 年 5 月入住 2 晚
6/10 一般
Chadd
2024 年 6 月 20 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Chadd
2024 年 6 月入住 1 晚
8/10 还可以
Ma de la salud
与家人出行
2024 年 6 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo muy bien solo debajo de las camas un poco sucio encontramos calcetines que eran tal vez de los anteriores huéspedes antes de nosotros
Ma de la salud
2024 年 6 月入住 2 晚
4/10 很差
amir
与配偶出行, 商务旅客
2024 年 6 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施
Air conditioning was Turning on and off all night with very loud noises