The valet and front-desk staff are great. Very friendly and informative. The location is by some good spots. However, the valet situation isn’t ideal. We had to wait a long time for our vehicle despite those girls hustling. You could see them running and were super sweet, but the hotel needs a new system because it’s ridiculous being forced to valet, pay high dollar for it, and then not be able to leave when you’re ready. They probably should’ve mentioned you should request your vehicle in advance of leaving. I didn’t find anything special for the price we paid for the hotel. My towels had spots on them or a stray hair, which I get, hair falls off way too easily, but STILL. Maybe cleaning staff need to wear hair nets. My sheets were white and clean for the most part minus one odd black stain. It was hard and raised, not flat. I have no idea what it was. Either this hotel hosts the most obnoxious people or the walls are very thin. But I will note it’s both, actually. The rooftop bar only had one bartender and A LOT of frustrated people waiting to be served. I stood at the bar for 30 minutes before being served. I don’t blame the bartender. He should’ve never been put in that situation on a Saturday night for a fully booked hotel with lots of events happening that day. One of the reasons I booked this place was specifically for the rooftop bar and it was such a disappointment. Not enough space outside to even set foot out there.