I like Residence Inn because it is convenient and always clean, friendly staff.
What I didn't like is no one asked about cleaning my room, no fresh towels, nothing, and the young lady was right next to my door when I left for the day. I just knew when I returned my room would be taken care of and I'd have fresh towels. Now, that's disappointing.
Although, there was plenty of water at the service desk, there was no water in the rooms. Which I get it. But if you are elderly and take medication there should be at least two bottles of water in the room as a courtesy. No serious complaints, just feedback to do better.