6/10
We asked well in advance for a delayed check-out time on a Sunday morning. The manager at the front desk let us know that he extended to 12:30pm. Sunday morning at 9am we get an abrupt wake up call by the maid service trying to open our room door. I had the secure lock on, and when I opened the door back up... I let her know that we requested an late checkout at 12:30pm. She seemed to understand, but 30 minutes later, she showed up again.
There was no "Do Not Disturb" notification in the room that we could have put on the handle outside the door.
For the amount we paid to stay 1 night, I expected unbelievable service. I will also mention, that something is going on with the valet crew. If valet means pulling your car into an alleyway, then I guess that's worth $40... It would be best in management looked into a few things for hotel guests rather than their ridiculous events.
Tiffany
2025 年 5 月入住 1 晚