The staff was phenomenal. They were friendly and helpful going above and beyond. We enjoyed our stay.
Larry
2025 年 5 月入住 1 晚
6/10
Not sure why this property is so expensive for the room rate average accommodations. I had an Expedia reservation the front desk person stumbled while I stood there for 10 minutes. I ended up having a lunch asked if she’d come and find me she did not had to go back to the front desk. Rooms are average. Nothing special bright spot is Toro Toro. Great food doubt I’ll return.
Brian
2025 年 4 月入住 1 晚
2/10
Construction. Convention goers. 10 minutes wait for elevators and a 10 minute ride down while it stops at every floor. Deeply unpleasant staff.
真实旅客
2025 年 5 月入住 2 晚
8/10
Wish they had robes
Latisa
2025 年 4 月入住 2 晚
10/10
👍
Mark
2025 年 4 月入住 2 晚
10/10
This is a well furnished, upscale hotel. Very clean and comfortable.
Jann M
2025 年 4 月入住 1 晚
4/10
The property its self was good but they couldn’t find my reservation and after 30 min and a couple of people trying to find it and pawning me off to someone else they found it. Then I was going to breakfast which o payed for when I booked the front desk was like that wasn’t on my reservation and I had to show them again that it was payed for and after another 10min they was able to take care of it. So overall it was ok they just are unorganized and seemed lost.
Chadley
2025 年 4 月入住 1 晚
6/10
The staff was very rude to my family, especially valet and the front desk. I was shocked because the hotel was pretty nice. The valet took forever to get the car. There were two elevators out of four that were broken. It was extremely busy when we stayed and the elevators were a nightmare to catch. The lobby area is pretty but the rooms are pretty basic for the price you pay.
Megan
2025 年 4 月入住 2 晚
10/10
Spacious rooms
Daniel
2025 年 4 月入住 2 晚
10/10
It was very nice.
Susan
2025 年 3 月入住 1 晚
10/10
Michael
2025 年 3 月入住 3 晚
2/10
it was the hotel management. My wife got sick and they would not waiver the cancelation fee. I will never stay at this hotel or recommend it to anyone
john
2025 年 3 月入住 1 晚
10/10
Mark Daniel
2025 年 3 月入住 3 晚
10/10
Room great, breakfast good and room service ok but did not get order correct and person read it back right just person in kitchen did not pay attention. Overall elect care. Wish the valet parking was included because it was a little expensive for valet and self park for price of room too. But had a great time. Oh the hot tub did not work and pool was cold so would be nice if that was advertised too .
heather
2025 年 3 月入住 2 晚
10/10
Everything was perfect!
Anabel
2025 年 2 月入住 1 晚
8/10
N/a
Jack
8/10
The property was nice and everyone was very friendly. Overall the hotel was clean but I couldn't give a perfect 5 stars for a few reasons:
1. Upon arrival they had trouble finding my reservation thru Expedia.
2. The staircase and a few other areas smelled of sewer and plumbing issues.
3. The room appeared very clean BUT there was someone's belt left hanging in our bathroom.
4. They advertise to have an indoor heated pool and hot tub when the pool is freezing cold and the hot tub is under construction
Nishya
10/10
Excellent hotel overall. There is live DJ by the registration desk on brunch-time weekends that is honest-to-goodness deafening! We cound not even hear our kind registration rep due to the wall shaking speakers.
Eric
2025 年 3 月入住 1 晚
10/10
Bar staff was very attentive and helpful with answers to our questions
Kimberly
2025 年 3 月入住 3 晚
10/10
Clean
Adam
2025 年 3 月入住 2 晚
10/10
Great place to hang, but convenient to quickly go anywhere around Ft Worth you wanted to go. Very luxurious but also very cozy and down to earth.
Richard
2025 年 3 月入住 1 晚
10/10
Excellent stay!
KAREN
2025 年 3 月入住 1 晚
10/10
Great comfortable hotel with lots of amenities. Staff was very nice - close to all the action in Downtown Fort Worth. Definitely would recommend to anyone looking for a nice hotel with all the perks.
Alyson
2025 年 3 月入住 1 晚
10/10
Beth
2025 年 2 月入住 2 晚
8/10
Charging $50 for overnight parking is really excessive especially for someone who is there for vacation and not business.