2/10 糟糕
Simon
团体旅客
2025 年 2 月 16 日
不满意:清洁度、服务设施、住宿条件和设施
We had rented this apartment for a team visit to Frankfurt. The reviews and the pictures looked great, the reality was not so good. The apartment was on the top floor of a building that was undergoing building work and there were piles of materials on the stairs and in the corridors. The apartment itself was open for anyone to enter when we arrived. It was cold and very basic. There appeared to be no door on one bedroom, a curtain on the toilet, no door, a washing machine next to the bath, the kitchen was basic to say the least. The host has been very easy to communicate with up until we had an issue. The gentleman showing us the place was on the phone to him but once we said we were not happy communication stopped and we have had no reply to our emails since. VRBO are involved and I will be expecting a full refund. Not as shown in the very flattering pictures.
Simon
2025 年 2 月入住 3 晚