Everything about it was great-especially the shower.
Rachel
2025 年 5 月入住 2 晚
10/10 超赞
Derek
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Very charming
Derek
2025 年 5 月入住 3 晚
8/10 还可以
Adam
与配偶出行
2025 年 5 月 26 日
满意:服务设施
The Air Conditioning in this place is borderline non-existent. I had it running nonstop in May, and it barely had any impact. Don't come here in warm weather (75F/24C or higher) unless you like to sleep WARM.
Our bathroom floor had dirt spots on them. We asked the front desk to clean the floors in our bathroom, and when we got back later someone had been in the room, but the spots were still clearly visible. At first we thought they might have been stains, but we took some water to a paper towel and they started coming up with some modest scrubbing. Not what I'd expect for this price point.
Adam
2025 年 5 月入住 2 晚
10/10 超赞
Sandra
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
All good
Sandra
2025 年 5 月入住 1 晚
10/10 超赞
SALVADOR,Pharr
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy buen hotel con habitaciones renovadas.
SALVADOR
2025 年 5 月入住 4 晚
10/10 超赞
Carlos,Saint Petersburg
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best hotel in Frankfurt. Will come again. Clean, quiet and central.
Carlos
2025 年 5 月入住 2 晚
10/10 超赞
Sean
团体旅客
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An experience full of class!
Sean
2025 年 2 月入住 1 晚
6/10 一般
Eduardo
2025 年 5 月 15 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Wait staff needs to be trained on politness. Bad services, demanded a tip afterwards, tripled charged me at the end. Good thing i checked my bill prior to checking out.
Eduardo
2025 年 5 月入住 1 晚
10/10 超赞
Andrea
与配偶出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Whenever we come to Frankfurt we love to stay at this hotel. Beautiful spacious rooms and very clean. Excellent service and location.
Andrea
2025 年 5 月入住 3 晚
10/10 超赞
Juan Carlos
2025 年 5 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Fantastic location, beautiful building and excellent spa..
highly recommended.
Juan Carlos
2025 年 4 月入住 1 晚
10/10 超赞
Paul
与配偶出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a suite and it was great. The staff at themvalet parking, check-in, the breakfast buffet, the concierge, were all really pleasant and helpful. No complaints what so ever.
Paul
2025 年 5 月入住 3 晚
10/10 超赞
Guillaume
与家人出行, 商务旅客
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very nice and accommodating
Guillaume
2025 年 5 月入住 3 晚
8/10 还可以
David
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
David
2025 年 4 月入住 3 晚
10/10 超赞
joannes
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Een klassiek hotel met grandeur. Alles was keurig verzorgd. Ik was op doorreis. Van het ontbijt heb ik geen gebruik gemaakt. Daar was een korting van 25 euro mogelijk.
joannes
2025 年 5 月入住 1 晚
10/10 超赞
irina
与配偶出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Splendido hotel, curato e affascinante, ottimi servizi. Andrebbe migliorata la pulizia delle stanze
irina
2025 年 4 月入住 3 晚
8/10 还可以
Lonnita
与配偶出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property itself was nice and appeared luxury. The hotel check in staff was friendly enough, however, when we asked about our early check in with VIP access, he agreed with an additional $100. He turn said if our room was ready, he would let us check in early and took our number. ??? He already said it was ready if we paid an additional $100….ugh. And they never called to let us check in early. He did appear more smug with us when he found out we were American. Can’t say for sure that had anything to do with it or not, but he was a bit smug.
Food at the restaurants is ridiculously overpriced. $46/each for breakfast buffet. $19 for a still water and Coke Zero. Now we have stayed at Four Seasons and Ritz Carlton’s before and never encountered these prices. Definitely worth a short walk to some great food nearby. We were so tired the first day we ordered Uber Eats. The delivery driver wasn’t even allowed inside the hotel. I had to go meet him at the entrance.
On to the room. It was sultry and humid. Air conditioner did not work. Fridge did not work. They offered to move us. Checked out two rooms. Air did not work there either. Door to balcony actually broke when maintenance opened it. Finally they said they found a room where everything works and it was a double upgrade. Yes, room was much nicer and fridge worked, although the air conditioner still wasn’t working. I really think this was hotel wide. Just humid and sultry. Room was nice and shower and tub were amazing.
Lonnita
2025 年 4 月入住 2 晚
10/10 超赞
Vanessa
团体旅客
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The benfits of the VIP Access were great.. early and late check out provided.. 25€ dining credit.. easily accessible and many sites and shopping closeby.