2/10 糟糕
Janie M.
2025 年 3 月 7 日
Very disappointing property and experience
This property was misrepresented in the listing and had serious security concerns, forcing me to cut my trip short and incur extra expenses, including a flight change fee.From the moment I arrived on March 4, I struggled with a faulty lock, spending over 10 minutes trying to enter. The same issue occurred the next morning, delaying me and resulting in an Uber late fee.On March 5, I reported the lock issues to the host. She initially said she’d call but later stated she’d stop by the next morning—by which point I had already decided to leave. That evening, I was completely locked out. When I contacted her again, she blamed the rain but eventually came over. When she arrived, she also struggled to unlock the door.Additionally, the listing failed to mention that towels were hidden inside a crib. Unable to find them, I had to buy my own—an unnecessary expense that could have been avoided with clear communication.Feeling unsafe and unable to find alternative accommodations due to a major expo, I booked an earlier flight home. Even after leaving, I continued experiencing lock issues and messaged the host, but she never responded.I’ve now had two calls with VRBO, only to learn the owner misrepresented events. Very disappointing. I would not recommend this property.
Janie M.
2025 年 3 月入住 3 晚