It is a great hotel. The room is very big and facilities are good. From airport to the hotel around 45-60 mins. It is a remote area. You may need to take 15 mins through a taxi to arrive the closest plaza like Wander plaza and i max plaza, around RMB 20, very reasonable.. The two big things would like the hotel to improve. The pillow is two soft and cannot support the neck. There is no control on the air-con temperature, we are sweating for the whole night. We have told the front desk but still no improvement. I stayed there for 2 nights and my son will be there for 2 weeks till the end of December 2018. I hope the hotel can improve these 2 points for my son, otherwise, his neck will be deadly damaged after check out. His room is 1623 and it would be highly appreciated if the hotel can improve these 2 points.
The staff in the restaurant does not appear very professional, especially when I asked about the dinner options; they didn’t understand my requests and had no idea whether the dishes were available.
SHUN
2024 年 12 月入住 1 晚
8/10 还可以
Seunguk
2024 年 7 月 2 日
Seunguk
2024 年 6 月入住 1 晚
10/10 超赞
Alberto
商务旅客
2021 年 11 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alberto
2021 年 10 月入住 1 晚
10/10 超赞
Vanggi,Charlotte, NC
2019 年 9 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, staff spoken English, and exceptional service.
Vanggi
2019 年 9 月入住 3 晚
8/10 还可以
Michael
2019 年 7 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Basic Hyatt
Decent hotel but location wasn't ideal. As far as Hyatt's go this one is pretty basic.