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“Great customer care”

“I had a great time at Virunga Homestay, I initially only booked for a few nights but then stayed over a week. Francis is a very considerate, helpful, and accommodating host. The place is very clean, spacious and quiet. The homestay has good wifi and warm showers and the breakfast was wonderful, I highly recommend it. I will definitely come back. ”

“We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.”

“Lodge merveilleusement situé à la pointe de la presqu’île. Route très difficile. Venir en bateau depuis la côte nord. Accueil parfait. Personnel chaleureux et prévenant. Promenades à pieds ou en bateau.”

“A very nice place to stay. Le calme et la beauté du lieu en font un endroit exceptionnel, entouré d’un staff attentif. Really good !”

“Snow Hotel hade ingen bokning på oss genom hotels.com. när vi anlände trots att vi bokat och pengar dragits. Inget som stod på hotels.com. stämde med verkligheten förutom namn och adress. Det som annonseras på hotels.com är inte det verkliga snow Hotel. Bilden stämmer ej, faciliteterna stämmer ej. Vi fick boka och betala ett rum på plats, trevlig personal och ok standard för priset. ”

“The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room.”

“Beautiful hotel well located for hikes in the area. We stayed in the large cottage which is a very nice spacious option for families. Staff was very kind and accommodating (always went the extra mile) and as others have noted the food was really excellent. Light and healthy and tasted very fresh—the best food we had in Rwanda. ”