6/10
Check in time was 4:00. We arrived 4:40pm and waited in the empty lobby for 10 minutes before a desk clerk showed up. Even called the front desk with my phone and it rang 30 times without anyone answering it as I stood right there in front of it. Claimed he was in the back putting things away that should have been done by someone else. I couldn’t believe that a Front desk would be unattended at a hotel of this caliber, especially during check-in times.Otherwise, our stay was great and the hotel was clean and beautiful.
Jacqueline
2025 年 5 月入住 1 晚