2/10 糟糕
Sharella
与配偶出行
2025 年 8 月 26 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
the property looks like nothing that was advertised once checked in we were told that our room wasn't ready we can wait 10 minutes or they could put us in another room so we chose not to wait they put us in a room at the back of the hotel this room was musty there were flies everywhere the TV did not work at all the bathroom toilet never stopped running the tub had a black ring around it the mirror was broken on the wall we informed staff of all these inconveniences they moved us to the 2nd floor this room did look like the pictures however the telephone/TV didn't work the toilet didn't work that was day 1 the night when we returned we were locked out of our room day management had put us in a room without our reservation on it so night staff assumed that someone stole the room we had to go to the front register they could not find my reservation because day staff put it under maintenance morning of day 3 the continental breakfast was horrible and limited the dining area was dirty and dark I highly recommend no one stays at this hotel regardless of the cost the quality is not worth any amount also people staying down the way we're fighting visibly outside a man was chasing a woman and then they got into a scuffle right in front of us at the back of the hotel there were numerous people standing out it didn't look like they were guests it looked like they live there and they were just standing out smoking so at some times it did feel unsafe once again I highly recommend no stay
Sharella
2025 年 8 月入住 2 晚
