2/10 糟糕
Nicole
与家人及幼儿出行
2025 年 2 月 18 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was the absolute worst hotel I've ever stayed at in my life and unfortunately it was already paid for. Otherwise I would have left immediately. When I got my room key it wouldn't work so I had to go all the way back down to the office. She checked said it was working on her end but she will come up with me to possibly change the batteries My kids and I stood there in a smoke-filled hallway with her. While she tried to unscrew the cover she said she didn't have any other rooms to give me so she's got to get this off no maintenance person. I even tried to get the screw undone while we are out there an extremely drunk woman that said she works there came by and made me and my kids very uncomfortable I tried my best not to freak out for my children's sake then suddenly she said she's going to go look and see if she has another room. Possibly a two bedroom. We all went down again. She gave me a room key for the 4th floor and the drunk lady that was still there talking said oh fourth floor. Just make sure you lock your doors and I was like now I don't want to stay up there but there's no other choice. She was insinuating that there was a man possibly a pedophile or somebody that tries to get into people's room that lives there that she's aware of by her other comments that she made by saying things without saying things in front of the employee she insisted on walking us up there because she knew I was extremely uncomfortable, it gets worse but I ran out of space here
Nicole
2025 年 2 月入住 3 晚