I loved the husband and wife that managed in the daytime. They were very kind and wonderful and went out of their way to help with anything. I did not like the woman that was there late at night when I got in. I am somewhat handicapped and have to walk with a cane, and she did not offer to help with anything. The doors do not stay open by themselves and there are two of them that you have to go through. And my room was at the very end of a long haul. I realize that they had given me a handicapped room, but everything in the room was tall, and there was only a tub not a shower, no towel racks, no Kleenex, no instructions for the TV. And then I had to get my suitcase back out of the hotel and threw those doors that didn’t stay open. Very frustrating!