The reviews we read are bogus. The hotel was merely OK, not a 8 or 10 out of 10, more like a 3 or 4. This was not a hotel experience. This is a glorified motel. Service was non existent. You have to schedule room service, or bring towels to the front desk for an exchange. BTW The maid refused an exchange. The front desk didn’t have enough to exchange. Instead of dropping them off during the day we had to return for them at our inconveniece. There's 1 elevator (that sounded like it would fall at the top floor), so you use the stairs. They were filthy and littered with cigarette butts, trash and a dead roach that was never cleaned up. The hotel allows pets. While its a pet owners responsibility to clean up poop, the poop sat in the walkway for 3 days. The room was not horrible. The bed comfortable. The AC worked very well. However, the room is rundown. The front door looked like it survived an urban battle. The bathroom door was broken at thebottom. The lack of housekeeping caused mold in the shower. The shower was operational, but physically difficult to activate. My wife needed help. The sink faucet was loose. The breakfast was Ok but not really tasty or appealing. My rating is subjective, but a lot more honest than the 8 and 10 I saw. Very disappointed because it was sold as something much bettter than it was.