2/10 糟糕
Yesenia
与配偶出行
2025 年 4 月 14 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our flight was delayed so we missed the check-in time from 11am to 8pm, which effectively canceled out reservation without notice. Although they have a 24 hour customer service number, it was meaningless as it was an automatic recording so we slept in the car overnight until they opened at 11am. After rebooking on site, we took a look around the room and knew this was not the hotel we saw in the pictures. The cockroach on the office wall was a dead giveaway of the way the hotel is run. We immediately canceled our stay and were refunded. Untimely, we traveled an hour North near Zebulon and stayed in a 2 star hotel with greater experience.
Yesenia
2025 年 4 月入住 7 晚