Park Vista was a wonderful experience. From check in (with friendly staff and hot cookie on a cold night) we loved our stay there. The bar restaurants were excellent catering until late night; breakfast buffet was amazing with extraordinary care by the crew. We loved access to easy touristic spots and fun and classic architecture of the hotel. Would always stay here !
Rajani
2024 年 12 月入住 1 晚
10/10 超赞
Sean
与家人及幼儿出行
2025年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed here numerous times and it is the only place we stay in Gatlinburg. Staff is super friendly and attentive. Pool is always a hit with the kids. They have done some renovations to the pool area and they are nice. Breakfast was great every morning. Employees must like working there because we’ve seen the same ones for years. Only complaint was a conference was going on while we were there and parking was an absolute nightmare. No fault to the hotel. Conference organizer needs to do a better job of arranging transportation for those not staying on property or encourage them to car pool. Views are amazing.
Sean
2025 年 2 月入住 4 晚
10/10 超赞
Brett
2025年02月20日
满意:清洁度、员工和服务、住宿条件和设施
Love this property
Brett
2025 年 2 月入住 1 晚
10/10 超赞
Lydia
与家人出行
2025年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel and location was very nice to enjoy a beautiful view of the city below all lit up.
Lydia
2025 年 2 月入住 6 晚
10/10 超赞
Junior
与家人出行
2025年02月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good cookies in front of desk
Junior
2025 年 2 月入住 2 晚
10/10 超赞
Lesly Barillas
与家人出行, 团体旅客
2025年02月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
beautiful hotel, on top of the mountain, trolley stops right up front and takes you downtown — 5/5 stars would book again
Lesly Barillas
2025 年 2 月入住 3 晚
4/10 很差
Suzanne
团体旅客
2025年02月15日
满意:服务设施,员工和服务
不满意:住宿条件和设施
I did not like the fact that all the furniture was outdated/old. The slider doors were filthy and when I wiped things down with sanitizing wipes, they were literally all BLACK! This place needs remodeling and the front desk told me that they were bought out and promised millions but have not received the promise to update! What!!!?
I was almost chased by a black bear that bluff charged me in the parking lot at night, then I was told they come into the hotel😳 The doors need a code to keep out those hungry bears! All in all the food was amazing esp breakfast, but updating needs to happen soon! The hotel entryway is gorgeous and staff are completely friendly! Your crazy concierge guy is going to get killed chasing the bear away, he seems disabled in some ways and it is not fair to him that he doesn’t know the danger he’s being put in!!
Please stop him from chasing bear with cubs!! He is going to expire doing this behavior!!
Suzanne
10/10 超赞
Kadee
2025年02月14日
满意:清洁度、员工和服务、住宿条件和设施
Perfect for a getaway!
Kadee
2024 年 12 月入住 5 晚
10/10 超赞
Deb
与家人出行
2025年02月14日
满意:员工和服务,清洁度
The hotel is fine but definitely has an old and tired look about it. Our room has stunning views. Front desk was super helpful.
Deb
2025 年 2 月入住 1 晚
4/10 很差
Alexa
与配偶出行
2025年02月10日
不满意:清洁度、员工和服务、住宿条件和设施
We arrived at our hotel and just dropped our stuff off and immediately went out to the town. We came back and our toilet was clogged? We flushed it and water went everywhere. They came and fixed it and housekeeping was kind. The next morning I have a $40 charge on my card? We had nothing to do with the toilet and hadn’t even used it yet before it was clogged. There was also dust all over our room and some one the furniture was broken… the desk was missing two legs and was propped up against another piece of furniture… The only reason it doesn’t have a 1 star is because the view of the mountains from the room was beautiful.
Alexa
2025 年 2 月入住 1 晚
10/10 超赞
Dianne
与配偶出行
2025年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great all around.
Dianne
2025 年 2 月入住 1 晚
8/10 还可以
Erik
与配偶出行
2025年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Area was great. Great views. Staff was great. Our room was extremely noisy kept us up all night long. Sounded like a train was driving by. We didnt get much sleep. But the rest was good.
Erik
2025 年 2 月入住 1 晚
6/10 一般
Miriam
与家人出行
2025年02月9日
满意:清洁度、员工和服务、住宿条件和设施
We wish we would have known there was a big music convention during our stay- we were unable to find parking and the trolley was not operating due to the convention. We would have booked our stay on another night if we had known there was an event that would make parking unavailable.
Miriam
2025 年 2 月入住 1 晚
4/10 很差
OMAR,DALTON
与家人出行
2025年02月9日
满意:清洁度、服务设施、住宿条件和设施
No confirmation number was went and it took the hotel a while to find my reservation. Very inconvenience
OMAR
2025 年 2 月入住 1 晚
10/10 超赞
Jared
2025年02月7日
满意:清洁度、员工和服务、住宿条件和设施
We love the view of the mountains and also the calmness of the hotel. Also convenient to Gatlinburg
Jared
2025 年 1 月入住 1 晚
8/10 还可以
Samuel
与家人出行
2025年02月7日
满意:员工和服务,清洁度
Facilities being refurbished without any notification in advance while booking.
Samuel
2025 年 2 月入住 3 晚
10/10 超赞
Bobby
2025年02月6日
满意:清洁度、员工和服务、住宿条件和设施
Nice place . The free cookies is a nice touch
Bobby
2025 年 1 月入住 2 晚
6/10 一般
Angela
与配偶出行
2025年02月6日
满意:住宿条件和设施,员工和服务
不满意:清洁度
I was very disappointed in the cleanliness. One of our beds had hair all over it and the second bed had a stain on the sheet. There were also stains all over the walls.
Angela
2025 年 1 月入住 1 晚
10/10 超赞
WILFREDO
与家人出行
2025年01月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very happy
WILFREDO
2025 年 1 月入住 1 晚
2/10 糟糕
Nakiea
团体旅客
2025年01月27日
不满意:服务设施,清洁度
So i booked this trip about 5 months in advance. Main reaseon was the event was here at the resort. Plus added benefit a pool, spa, fitness center. Fast forward to my weekend stay there was no pool, no spa, or a fitness center available. Under construction never received an email or anything about it.
Nakiea
10/10 超赞
Obed
与家人出行
2025年01月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location for being around Gatlinburg, nice and quiet and very pleasant. Only thing is that they need to update the A/C unit on the rooms. They’re kind of loud.