Positives were a big tv, microwave, fridge and very comfy bed. Negatives were towels and sheets were dirty, clumps of hair on bathroom wall, very thin walls so could hear everything from rooms beside/above/beneath us. Sink and bath taps worked but broken. Exterior very dated.
真实旅客
2025 年 1 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行, 团体旅客
2025 年 1 月 5 日
不满意:客房舒适度,清洁度
It’s ok
There was stains on the bed sheets and there was also 1 roll of toilet paper.
真实旅客
2025 年 1 月入住 2 晚
10/10 超赞
Jose
2025 年 1 月 3 日
不满意:住宿条件和设施
Jose
2024 年 12 月入住 1 晚
10/10 超赞
Norma
2025 年 1 月 3 日
满意:住宿条件和设施,清洁度
Don’t let the exterior fool you once we walked in the room it’s was very cozy , charming Best Bed I’ve slept in compared to expensive property’s 10-10 on that Bathroom & shower could use updating other than that great hotel for price
Norma
2024 年 12 月入住 1 晚
2/10 糟糕
Donna
与家人出行
2025 年 1 月 2 日
不满意:客房舒适度,清洁度
The hotel does not look like its shown in pictures. It is run down and nasty the guy working the desk when we checked in was rude. We ended up checking out as soon as we checked in and going else where
Donna
2024 年 12 月入住 3 晚
2/10 糟糕
Kristin
与配偶出行
2025 年 1 月 2 日
不满意:清洁度、服务设施、住宿条件和设施
I didn't like anything about it but the convenience of the location but the experience was terrible!! The coffee pot still has coffee in it,there was an empty liquor bottle in the dresser,the heat didn't work and we didn't figure that out til 1:30am and we checked the filter and it hadn't been cleaned in months. We contacted the owner she said we could move rooms but the manager on duty just brought us a space heater said this is all I can do all the rooms are dirty,no occupied but dirty!! Why couldn't he clean one so we could have heat???? We left a day early due to it being really cold and they didn't want to provide a source of heat that actually worked. I'm very disappointed in my experience
Kristin
2024 年 12 月入住 2 晚
6/10 一般
Angel
与家人出行
2024 年 12 月 29 日
满意:客房舒适度
不满意:清洁度
Maybe come again when these are fixed
Roaches not big deal but didn't want to bring them home, shower handle comes off, AC doesn't work properly, guy upfront didn't know what room service was when asked and no room service at all had to ask for towels, told there was two beds and only one, towels stained, and blanket had holes
Angel
2024 年 12 月入住 4 晚
6/10 一般
Madre
与家人出行
2024 年 12 月 27 日
It worked but wouldn’t stay again
First room had no TV. Changed room and looked half renovated Bathroom door broken. Shower old mold looking and heater worked but unable to set temp so would never turn off over heating area. Had to keep turning on to take of the chill and then turning off when to hot.
Madre
2024 年 12 月入住 3 晚
4/10 很差
Briana
与家人及幼儿出行
2024 年 12 月 13 日
不满意:服务设施,清洁度
Our heater didn't work in 25 degree weather. We told the man in the front office and he said "never heard that before" and gave us a small space heater he was using for this office (they dont have heating?) from the 80s and told us to use this to warm our entire room. My husband went back and told him we needed a new room as that heater was a joke. They DID give us a new room. The room still had stuff from the previous user. We found lolipop sticks, hair clips, their food left over in the fridge. I guess you get what you pay for as this was one of the cheapest hotels in Gatlinburg for that time. The rooms were decorated nicely and the bed was comfortable. Close enough to walk downtown. Okay if you're just needing it for one night.
Briana
2024 年 12 月入住 1 晚
2/10 糟糕
Muzammilhassan
2024 年 12 月 13 日
不满意:住宿条件和设施,清洁度
Worst Hotel, that I ever had in my life.
It was so dirty there was literally cockroaches on the bed
Muzammilhassan
2024 年 11 月入住 2 晚
2/10 糟糕
Lacy
2024 年 12 月 12 日
不满意:住宿条件和设施,清洁度
Dont do it!!!
Lacy
2024 年 12 月入住 1 晚
4/10 很差
Tammy
与家人出行
2024 年 12 月 2 日
不满意:清洁度
Room was ok but they had roachs
Tammy
2024 年 11 月入住 2 晚
2/10 糟糕
真实旅客
商务旅客
2024 年 11 月 9 日
不满意:客房舒适度,清洁度
Very disappointing
When arrived found the bathroom to be dirty could not even take a shower. The sheets was dirty. Couldn’t even put my cloths in a dresser drawer because they was full of dirt and food. Food was left in the fridge. Was very disappointed!
真实旅客
2024 年 11 月入住 2 晚
2/10 糟糕
Andrew
与家人出行
2024 年 11 月 5 日
不满意:客房舒适度,清洁度
Andrew
2024 年 11 月入住 1 晚
8/10 还可以
Brady
2024 年 10 月 23 日
满意:客房舒适度
Brady
2024 年 10 月入住 2 晚
2/10 糟糕
Craig
与家人出行
2024 年 10 月 19 日
不满意:清洁度、服务设施、住宿条件和设施
Do not stay at this property because it's in terrible shape and rooms are gross
Craig
2024 年 10 月入住 3 晚
8/10 还可以
Lesle
与配偶出行
2024 年 10 月 14 日
不满意:清洁度、服务设施、住宿条件和设施
Appears to be under renovation. No one was at the counter upon arrival. Two phone numbers posted on the door to call for assistance. No one answered the primary number and someone answered the second number as did not offer any assistance. A hotel worker finally saw that they were people waiting outside’s de the office and opened the door. No greeting or sorry for the wait. Basically was handed a key and go find your room. Rooms are antiquated. Bathrooms are from another lifetime. Towels were old and barely big enough for a child let alone an adult. NO HOT Water fr a morning shower three days in a row. No phone in the room and there was a lockbox on the outside of every room door. Not sure what it was for, but startled us one as a hotel worker was accessing the lockbox while we were in the room around 9:00pm. Very alarming. Had we not prepaid through Expedia, we would have departed after the first night. Renovation appears to be superficial. Need to upgrade the switches in the bathroom and ensure hot water.
Lesle
4/10 很差
Denise
团体旅客
2024 年 10 月 11 日
不满意:清洁度
The gentleman at the desk was kind. There was garage in the parking lot along with a dead bloated bird. The bathroom door latch was broken, locked in the bathroom for a short time. My husband was able to get me out. The bathroom pipe had a least 2” of dust.
The king size bed was really comfortable! Extremely surprised! Within walking distance to all activities.
Denise
2024 年 10 月入住 1 晚
10/10 超赞
Brittany
2024 年 10 月 6 日
满意:客房舒适度,清洁度
Brittany
2024 年 10 月入住 2 晚
10/10 超赞
Michael
与家人出行
2024 年 9 月 24 日
满意:客房舒适度,清洁度
Great place.
Tee enjoyed our stay. We had two rooms and we were lucky to have them side by side. We could tell they were making upgrades and they rooms were looking good and you could it was coming together.