加特林堡观景旅馆

2.5 星住宿

Gatlinburg View Lodge

邻近安那基思塔的酒店,提供免费停车场

选择日期以查看价格

加特林堡观景旅馆的照片库

外观
家庭用餐
大堂休息区
露台
大堂

点评

8.2/10
非常棒

热门服务设施

  • 空调
  • 包含停车设施
  • 免费 WiFi
  • 商务服务

客房选择

可用的客房筛选条件
显示 2 种房型中的 2 种

标准四人房

特色亮点

阳台
独立用餐区
空调
暖气
标准尺寸的冰箱/冰柜
平板电视
私人浴室
吹风机
  • 33 平方米
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床和 2 张大号单人双层床

经典客房, 1 张特大床, 无烟房

特色亮点

阳台
独立用餐区
空调
暖气
标准尺寸的冰箱/冰柜
平板电视
私人浴室
吹风机
  • 33 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

街区简介

地图
602 East Pkwy, Gatlinburg, TN, 37738

附近有什么?

  • 安那基思塔 - 车程 3 分钟 - 1.5 公里
  • 里普利雾山水族馆 - 车程 3 分钟 - 1.6 公里
  • 加特林堡空中缆车 - 车程 4 分钟 - 2.1 公里
  • Gatlinburg 会议中心 - 车程 4 分钟 - 2.2 公里
  • 野熊瀑布室内水上乐园 - 车程 7 分钟 - 4.3 公里

周边介绍

  • 麦基泰森机场 (TYS) - 70 分钟车程

餐厅

  • ‪Cliff Top Grill & Bar - ‬车程 3 分钟
  • ‪Tennessee Cider Company - ‬车程 3 分钟
  • ‪Anakeesta Smokehouse - ‬车程 5 分钟
  • ‪Subway - ‬车程 3 分钟
  • ‪Ole Red - ‬步行 18 分钟

住宿简介

加特林堡观景旅馆

安那基思塔附近的酒店
加特林堡观景旅馆毗邻里普利雾山水族馆和加特林堡空中缆车,提供露台、火塘和花园。住客可连接免费房内 WiFi,与亲朋保持联系,还可获享游乐厅/游戏室和户外娱乐区等设施/服务。
您还可获享以下礼遇:
  • 免费自助停车
  • 无烟场所、机房和户外家具
  • 旅游/票务服务、多语言服务和大堂电视
  • 在住客点评中,整体价值和优越地理位置获得了好评。
客房特色
加特林堡观景旅馆的所有客房均具备笔记本电脑工作区和空调等贴心细节,还有免费 WiFi和独立用餐区等设施/服务。 在住客点评中,该住宿场所干净的客房得到了高度评价。
其他客房便利设施/服务还包括:
  • 浴室配备浴缸或淋浴和免费洗浴用品
  • 40-英寸平板电视,带卫星频道
  • 衣柜/壁橱、阳台和独立用餐区

语言

中文(普通话)、英语、法语、土耳其语

同类型住宿

住宿服务设施

网络

  • 所有客房提供:免费 Wi-Fi
  • 部分公共区域提供:免费 Wi-Fi

停车设施和交通

  • 店内免费提供自助停车位
  • 提供轮椅无障碍停车位
  • 店内停车设施设有路外停车位

休闲活动

  • 公共区域有电视
  • 游乐厅/游戏室

家居型

  • 客房内独立用餐区
  • 客房内微波炉
  • 室内标准尺寸的冰箱/冷柜
  • 游乐厅/游戏室

便利设施

  • 公用冰箱
  • 寄存柜
  • 旅行指南
  • 限时前台服务
  • 行李寄存

住客服务

  • 按要求更换毛巾
  • 观光和订票协助
  • 通晓多种语言的服务员

商务服务

  • 电脑站点
  • 商务中心

室外

  • 地处山区
  • 花园
  • 火塘
  • 露台
  • 室外家具
  • 室外娱乐区
  • 野餐区

无障碍设施

  • 如果您需要特殊无障碍设施,请在预订成功后,使用收到的预订确认信息与住宿联系。
  • 方便轮椅进出的公共洗手间
  • 方便轮椅进出的商务中心
  • 方便轮椅进出的停车场
  • 方便轮椅进出的休息厅
  • 仅可通过楼梯前往更高楼层
  • 楼梯扶手
  • 轮椅可通行(可能有限制)
  • 轮椅无障碍通道
  • 配备轮椅的车辆代客泊车
  • 入口处通道光线良好
  • 入口无楼梯通道
  • 走廊扶手
  • 走廊可视警报器

其他

  • 公共客厅
  • 无烟住宿

客房服务设施

卧室

  • 提供床单

浴室

  • 吹风机
  • 肥皂
  • 免费洗护用品
  • 私人浴室
  • 提供毛巾
  • 卫生纸
  • 洗发水
  • 浴缸或淋浴

娱乐

  • 40 英寸可收看卫星频道的纯平电视

餐饮

  • 标准尺寸的冰箱/冷柜
  • 独立用餐区
  • 咖啡壶/茶具
  • 微波炉

其他

  • 笔记本电脑工作区
  • 空调
  • 暖气
  • 清洁产品环保
  • 书桌
  • 外侧走廊入口

政策

入住

开始办理入住:16:00;停止办理入住:22:00
住客需年满 18 岁

退房

10:00 之前退房

特别入住说明

前台工作时间为每天 8:00 - 22:00
如果住客计划于正常入住时间以外到达,请提前联系住宿接待方,获取入住说明及门禁密码;前台在限定时间内有人值班。
请在抵达前至少 24 小时使用预订确认邮件上的信息联系住宿接待方,以安排入住事宜
不可带宠物入内。携带服务型动物的住客需于抵达前联系酒店。

进入方式

门禁密码、限时前台服务

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
不提供折叠床/加床。
不提供儿童床(婴儿床)。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费:

  • 清洁费:每间住宿每次入住 USD 19.99
  • 住宿方在住客入住前将收取 USD 250.00 的损坏押金。

这里已包括住宿向我们列出的全部收费项目。

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受的付款方式有:信用卡、借记卡,以及现金
请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

其他注意事项

此住宿场所没有电梯

住宿的其他常用名称:

Work Travel Lodge
Gatlinburg View Lodge Hotel
Gatlinburg View Lodge Gatlinburg
Gatlinburg View Lodge Hotel Gatlinburg

常见问题

加特林堡观景旅馆允许宠物入住吗?

不可以,该住宿不允许宠物入内。

加特林堡观景旅馆的停车费是多少?

该住宿免费提供自助停车。

何时可在加特林堡观景旅馆办理入住?

开始办理入住:16:00;停止办理入住:22:00。

何时可在加特林堡观景旅馆办理退房?

退房时间为 10:00。

加特林堡观景旅馆的地址在哪里?

这家酒店地处山区, 距离安那基思塔和里普利雾山水族馆不到 2 公里。而且,距离加特林堡空中缆车和大烟山月光酒厂不到 3 公里。

关于Gatlinburg View Lodge的点评

点评

8.2

很好

10 分 - 超赞。465 条好评,共有 838 条点评
8 分 - 还可以。173 条好评,共有 838 条点评
6 分 - 一般。67 条好评,共有 838 条点评
4 分 - 很差。53 条好评,共有 838 条点评
2 分 - 糟糕。80 条好评,共有 838 条点评

8.6/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

8.0/10

住宿条件和设施

7.6/10

环保

点评

4/10 很差

??

与配偶出行
不满意:住宿条件和设施,清洁度
房间的味道简直让人窒息,空调的声音像轰炸机,洗漱台面上还有之前客人的头发。
2021 年 10 月入住 1 晚

2/10 糟糕

Brandee

不满意:清洁度、员工和服务、住宿条件和设施
I never got to checkin. There was no office to checkin at even though email said it was at the top of the hill. I sent messages asking how to checkin and never got a response. I ended up having to find a room at another hotel. Signs that were posted pointing toward community center at the lodge said closed due to vandalism. 0/10 would not recommend this property to anyone.
2024 年 7 月入住 2 晚

6/10 一般

Thomas,Surfside

与配偶出行
满意:员工和服务,清洁度
不满意:服务设施
The Gatlinburg View Lodge has converted to weekly rentals. It is no longer a hotel. Chris and Audi, the caretakers, were very helpful and accommodated us, but they had to scramble to find us a room. The prior manager neglected to remove the Lodge from Expedia.
2024 年 5 月入住 2 晚

4/10 很差

Garrett

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I read the previous reviews with people having difficulties getting into their rooms because this place has no front desk. I prepared myself, made sure i found the message that had my door code and check-in instructions. We pulled in around 9PM to find a sketchy couple fighting in the parking lot as we were unpacking our luggage. (I understand the motel has no control over this and not their fauly in any way, just gives you an idea of what kind of place this is) Two police cars show up asking about a woman screaming for help. We get to our room, enter the door code and nothing. Check and try several times and nothing. Cell service is limited so we had trouble getting a hold of someone. Once we did, told the guy on the other end what was going on, our room number and the door code we were given. He wants our expedia confirmation number. I explain i dont have it and cant get it, im on the phone (barely) and not enough service to load web pages. Asks for it again as hes getting some attitude about it, then says he will call back and hangs up. We're standing outside on the walkway, in the dark and cold waiting for a phone call. Nothing happens. About 5 mins later a woman walks by (talking on a phone) and says "are you having trouble getting into your room"? Just try XXXX number. We did and the door opens. Weird we thought but then noticed the code was just our room number with a "0" added to it. I'm guessing all rooms have the same setup. Room was dirty, shower clogged

2/10 糟糕

todd

2024 年 4 月入住 1 晚

2/10 糟糕

Kristi

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I will never recommend this place. My family and I were planning the stay there for 7 days. After the first night we called Expedia telling them everything that went wrong. Expedia then called the hotel and the lady said everything I said was false. The only person that helped us out was the maintenance man. Him and his wife were the nicest sweetest people. They helped us out with whatever we needed. If it wasn’t for them that place would go down hill. I’m so glad Expedia was able to find us a a new hotel.
2024 年 3 月入住 6 晚

8/10 还可以

Cristian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Looks rough from outside, but clean and safe inside. Kitchen and common areas were messy and unkept, but our room was great. Clean, everything worked and looked good, no smell or anything weird. My gf and I were happy. Good access to trolly also!
2024 年 3 月入住 2 晚

2/10 糟糕

Juan

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 3 月入住 2 晚

6/10 一般

Carrie

满意:服务设施,清洁度
不满意:员工和服务
This is a very basic no frills place to stay. The bed was comfortable and the sheets were soft. The hotel is noisy and one night I called the police on a loud fight outside. The text gave me check in directions for a late arrival and said if I needed anything to let them know. I let them know I’d like an additional blanket, soap bar, and towel and never heard anything. I called and text and heard nothing. Was nice to have refrigerator and microwave in the room. Shower was good (but not a lot of pressure) except very low and the mirror is also very low—i could only see up to my neck without ducking down. There is never anyone in property or a front desk that I could find. It was an odd experience but okay for a cheaper place to stay.

6/10 一般

Jackie

与家人出行
满意:清洁度
不满意:服务设施,员工和服务
This was a contactless property. When we entered the room the bed was wet on the surface, there were no cups, 5 tissues. There was a coffee maker but no coffee or coffee supplies. We let them know via text per their instructions and asked for these supplies but there was no response or replacement. The electrical outlets on the lights above the bed would not keep the prongs secularly on place.The property was clean, the bed and pillows were quite comfortable. We will not sat here again nor refer to anyone based on the missing items and no replacement even though we asked.
2024 年 3 月入住 2 晚

10/10 超赞

Kristine

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Just what we needed

I booked this room without reading the reviews, but based on the 8.2 out of 10 rating. On our way down, I DID read the reviews and was worried about what I got us into. Our stay had ZERO issues. Contactless check in was great, given the fact that we arrived later than we expected. The room was clean and comfortable. We had plenty of HOT water. My kids enjoyed the bunkbeds. It wasn't anything fancy, we just needed somewhere to sleep, shower, and rest in between doing things during the day and the evening. It was perfect.
2024 年 3 月入住 3 晚

2/10 糟糕

Lila

与家人及幼儿出行
When I arrived and the hotel, I went looking for the front desk. All the signs on the way directed which direction things were except the front desk. I walked the entire hotel in the dark and rain. I went walking down the big hill we had to go up to the hotel and start walking up the road toward a house I thought might be the check in building. However, it was someone’s house. I started walking back to the hotel and saw a girl and boy walking a dog, so I stopped them and asked if they knew where the front desk was so I could get my room number and key. Turns out the girl was the manager of the hotel and lives there and she said there was no front desk, it was turned into a contactless hotel. Where the front desk was suppose to be was boarded up with a for rent sign that said long term rentals and weekly rentals available. I told her I had a booking and I needed to know my room number and get my keycard or key. She said I should have gotten an email from Expedia with the information on it. I told her I never received it and that I had already called the number listed on the welcome email I received after booking 4 times and got no answer. After giving her all my information she called her supervisor and was able to verify my identity so I could get my room number and key code. All of this in the middle of the street, in the dark and rain. After I got the information, I was told there was a bear living there that could open car doors and walk down the balcony.
2024 年 3 月入住 2 晚

2/10 糟糕

Quincy

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
On November 23, 2023, at 2 am, we checked into a hotel that we had booked through Expedia on November 14, without seeing it beforehand. The hotel sent an automated text with a digital check-in code. Despite no desk personnel being available, we used the provided digital check-in code to enter the room. To our dismay, the room was in an unsatisfactory condition—unclean, unmade bed, bugs, dirty carpets, wall damage, 2 twin beds pushed together with egg crate as a mattress and regular box springs, etc. Promptly, we left the premises and attempted to contact the hotel via the provided phone numbers, but our calls went unanswered. With no front desk personnel in sight, we decided to check into another hotel. DO NOT STAY HERE!

2/10 糟糕

Juan

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I recommend any one who is planning to stay at this property to read the reviews. I won't have time to write the negatives of it.
2023 年 12 月入住 3 晚

2/10 糟糕

John

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Poor really avoid - don't believe the + hype

I'll start by saying I don't know were folks who gave this place 3 or more stars ever stayed before. The unfortunate reality is the description and photos paint a bogus story of what this is. It's a 3rd rate elevated motel that makes Super 8 look like the Hilton. They should be tarred and feathered for charging more than $200 a night, as well as not providing refunds. The is no check-in desk/office or live person. It's all done through hotel.com app or texted. There is "No One" to physically talk to or see. You can send text messages or call the number provided and never get a response or call back. Community kitchen is not what you think....it's a small galley kitchen for communal cooking. Community Center is a room converted to be a business center, billiards room, place to play video games and go to the bathroom. Rooms are small, no coffee makers, small refrigerators and microwave. TV satellite service takes half a day to get to work. Wi-Fi service is intermittent and takes the system 10 minutes to either recognize the password or log you into it. It's true that there is no hot water. The bath tub had mold around it where it meets the tile. The rooms are dusty, with people's hair and just filthy out right. The beds are old college dorm beds. The springs make the classic loud sound everytime you get in, out or just move. There is real air flow so the room is stagnant. The toilet fills slowly and needs to be flushed twice. See my Google Review!
2023 年 12 月入住 4 晚

4/10 很差

Cesar and Barbara

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务

Not so hidden gem with freezing water

We really wanted to enjoy this property. We were surprised at how new the furnishings were. The bed was very clean. The sheets were very soft, you have a full size refrigerator, microwave, and a kitchen table with a Keurig. This hotel would be a gold mine if it had not been for the cold water. I really wanted to love this place, but unfortunately having to reach out to the owner and not getting a solution is the reasoning behind this review. We were told at 4pm to let the water run for 10 minutes and it would get hot. It did not. We left the hotel and picked up a few things in town. We come back that night to shower, and I couldn’t even stand the water temperature for 2 minutes. The water was coming out almost ice cold. We decided to again let the water run for 10 minutes, and nothing happened. We continually called the owner only for him to send us to voicemail. The runner for the hotel did come up with towels and explained that “others” were taking a shower and to wait. This is what the other person on her end of the phone told her to tell us. We were never followed up with.This was a 5 night stay, and we were never contacted back once. This would be the perfect hidden gem, but unfortunately this place lacks proper management and has no hot water. If you can bare a cold shower, this place would be suitable for you especially for the price in Gatlinburg this time of year. We were on the 2nd floor facing the woods on the very end of building closest to the outdoor seating.
2023 年 12 月入住 5 晚

2/10 糟糕

Melissa

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

The worst stay ever

I have no idea where to even start. The room had black mold on the wall, bug infested, and absolutely no hot water. This was by far the worst hotel I ever stayed at in my lifetime. We spent the entire stay killing bugs that we had to google to find out what they were. We complained and all we got was the “maintenance” came and swept them up. We were given one towel for 2 people. The bathroom had mold as well and not a drop of hot water considering the temps outside. It smelled musty and the bed was 2 twin bunk beds pushed together. The bed had a hump in the middle which made it horrible to sleep on. This place should not be allowed to remain open because it is a health hazard for sure. I’m not sure if management has changed since the good reviews but it is definitely horrible now. The check in process was a nightmare. We had to call 7 times before we were given a room number and door code. Steer clear of this place.
2023 年 12 月入住 2 晚

2/10 糟糕

Kelsey

与家人及幼儿出行
不满意:员工和服务、服务设施、住宿条件和设施
This particular property started off awful from the moment we got to the hotel. The “customer service” number you call RARELY will answer the phone. When he did manage to answer my calls the first time he told me I had no reservation then hung up on me. If it wasn’t for the awesome cleaning staff that hotel we would’ve never gotten in touch with a manager for ANYTHING! Our check in time was 4 and we weren’t able to get in our room until almost 5. The customer service for this hotel is a complete joke and is VERY VERY VERY RUDE. We will never stay here again nor will I ever recommend this hotel to anyone. Do yourself a favor and just don’t book here if you want to enjoy your stay. No hot water either fyi so if you like cold showers then good for you.
2023 年 12 月入住 2 晚

2/10 糟糕

christianre

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Two thumbs down

My son got bit with bedbugs The air conditioner had no remote The TV did not have a remote control The plumbing, the mixing valve for the shower tub did not have enough hot water Life, safety emergency, lights broken Smelled like mildew the room Very noisy Shower had mold
2023 年 12 月入住 4 晚

2/10 糟糕

JESIKA

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Don’t book or stay in this hotel. Is a scam!! Nobody is responsible for you there. We didn’t entry because they sent us a message that said is a contactless check in with a code to entry and was ok but when we arrived nobody was there!! Any other guess, workers or staff, we called and they just said is a contactless but when we booked this information wasn’t there and they said in the Expedia site that they will have front desk people until 10 pm but nobody show anywhere. Is very suspicious and dangerous because you don’t know who can entry on your room and nobody can help you because was anyone there!! Do no book this property! This people was to be out Expedia site, is a scammer, also I called Expedia and the first time they said yes is dangerous and we can help you find another hotel and refund my money but then they change their mind because someone told them someone is there but is not true. We took pictures off the property and we stay outside for more than 2 hours and nobody show. Terrible service and terrible hotel
2023 年 12 月入住 3 晚

10/10 超赞

Angela

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚

4/10 很差

Brian

与家人出行
满意:清洁度
不满意:员工和服务

No Hot Water

2023 年 12 月入住 2 晚

6/10 一般

Amy

与配偶出行
满意:服务设施,清洁度
不满意:员工和服务
Overall we were happy with the cleanliness and appearance of property. However, taking a lukewarm shower with poor water pressure and then not having heat due to unsafe electrical conditions was less than ideal. Also, we were not informed until on site that it was a contactless facility; this, in my opinion, was no longer necessary as we are not currently in a pandemic situation.
2023 年 11 月入住 2 晚

10/10 超赞

Michael

2023 年 11 月入住 2 晚

2/10 糟糕

Lazaro M

不满意:员工和服务,清洁度
The outside property was decent and clean. Unfortunately we rented 2 rooms and one of the rooms was very dirty and had not been clean since the person that stayed prior to us.
2023 年 11 月入住 1 晚