Nice hotel friendly staff beds were exceptionally comfortable, the toiletries were fantastic
Jayce
2025 年 5 月入住 1 晚
10/10 超赞
Denise
与配偶出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable bed, luxurious bedlinen
Denise
2025 年 5 月入住 1 晚
10/10 超赞
Claire
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Great location, walkable in 3 minutes to the North terminal
Claire
2025 年 5 月入住 1 晚
4/10 很差
Helen
与配偶出行
2025 年 5 月 11 日
不满意:服务设施
Staff, particularly in the bar area, could not be more disinterested. Will find an alternative hotel next time we travel
Helen
2025 年 5 月入住 1 晚
10/10 超赞
Penelope Ann Catherine
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Can never fault the Sofitel always 1firsy class
Penelope Ann Catherine
2025 年 5 月入住 1 晚
10/10 超赞
Cynthia,San Antonio
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super friendly hotel staff
Cynthia
2025 年 5 月入住 1 晚
10/10 超赞
Ernest,Austin
与家人出行
2025 年 5 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Great staft
Ernest
2025 年 5 月入住 1 晚
10/10 超赞
Neil,Barnstaple
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great for using the North Terminal
Neil
2025 年 4 月入住 1 晚
10/10 超赞
Kate,Didcot
与配偶出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and friendly hotel. Perfect location for Gatwick flights
Kate
2025 年 4 月入住 1 晚
8/10 还可以
Christopher,Englefield Green
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very handy for flights from North Terminal.
Christopher
2025 年 4 月入住 1 晚
10/10 超赞
Antony
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient for airport
Antony
2025 年 4 月入住 1 晚
10/10 超赞
David,Oberwil
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super pratique pour se rendre à l’aéroport, avec un simple tunnel de 200m.
Hyper pratique pour prendre un vol tôt le matin.
David
2025 年 4 月入住 1 晚
8/10 还可以
Mohyuddin
2025 年 4 月 26 日
Mohyuddin
2025 年 4 月入住 1 晚
2/10 糟糕
Dawar
与配偶出行
2025 年 4 月 23 日
不满意:清洁度、服务设施、住宿条件和设施
AVOID!!! Use premier inn instead!
Booked the Sofitel Gatwick as it is being sold as a luxury experience. Our stay was far from that. Staff at reception desk were polite enough but the room was awful. We went for a classic room (Room 158). The bed is old and so soft you leave ‘craters’ in it. Pillows, likewise, really cheap. The room had a damp smell in it coming from the bathroom. It was hot and uncomfortable throughout the night so we couldn’t get any decent sleep. You cannot open the windows for fresh air. The air conditioner wasn’t working properly. Clean towels were left in the cupboard where usually shoes are placed.
Honestly, such a disappointing stay. We thought we’d wake up fresh and ready to travel but actually it’s the opposite.
Location is excellent and convenient but it is the most expensive hotel at the airport. At that price you have a certain level of expectation which it simply does not meet.
Definitely overpriced and not a luxury experience at all. Better to stay in a Travel lodge or Premier Inn where you get a King sized bed, cleaner and newer facilities and arguably a more comfortable and restful nights sleep.
Dawar
2025 年 4 月入住 1 晚
10/10 超赞
Lisa
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ideal location - perfect for an early morning flight. Very quiet and comfortable stay
Lisa
2025 年 4 月入住 1 晚
10/10 超赞
John
与配偶出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Reception staff very efficient at checkin. Pleased to be upgraded without asking and the inclusion of breakfast was very acceptable.First stay at this hotel although we have stayed many times at Sofitel Heathrow Terminal 5.
John
2025 年 4 月入住 1 晚
10/10 超赞
Sofia
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Sofia
2025 年 4 月入住 1 晚
10/10 超赞
Donald
与配偶出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施
CONVENIENT TO GATWICK NORTH TERMINAL
Donald
2025 年 4 月入住 1 晚
10/10 超赞
David
2025 年 4 月 18 日
David
2025 年 4 月入住 1 晚
8/10 还可以
sarah
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were very helpful
sarah
2025 年 4 月入住 1 晚
10/10 超赞
Claire
与配偶出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The whole process at Sofitel - from booking, to online check in, to arriving to collect room keys - was easy and efficient.
Our stay was the start of our honeymoon, and the staff had left a message of congratulations in the room with sweet treats. All the staff were friendly and helpful, and nothing was too much bother.
There are different dining options available and we had booked Vanda (the Chinese). The food was delicious but very pricey.