Lovely welcome and information given when we arrived’ location near good restaurants;
Tony
2024 年 4 月入住 3 晚
10/10 超赞
Najla
2023 年 11 月 27 日
满意:服务设施,员工和服务
Excellent and very informative staff. Very polite and willing to help in any of our questions.
Najla
2023 年 11 月入住 2 晚
10/10 超赞
vera lucia
2023 年 11 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente, ótima localização e conforto. Pessoal super atenciosa
vera lucia
2023 年 11 月入住 4 晚
10/10 超赞
Marcelo
团体旅客
2023 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Genoa Trip
Very cozy hotel. Friendly, and family oriented at the same time. I will definitely come back.
Marcelo
2023 年 11 月入住 1 晚
8/10 还可以
H
2023 年 11 月 12 日
满意:清洁度、员工和服务、客房舒适度
H
2023 年 11 月入住 3 晚
6/10 一般
Lynne
2023 年 10 月 25 日
满意:客房舒适度
不满意:清洁度
Not so great hotel
We chose this hotel because it had a bath however this was too dirty to use. The room wasn't cleaned for the 3 days we were there so the bins weren't emptied and the towels not changed. Drinks were not replaced though we could get coffee downstairs and there was a water machine but no free bottles.
Breakfast was poor, no morning rolls or croissants left by 10am. No spoons to eat cereal or eggs one morning and no staff to ask. The price was very low so we didn't expect amazing things but at the very least the bins could have been emptied.
On a positive note the bed was comfortable.
Lynne
2023 年 10 月入住 3 晚
10/10 超赞
Bernd
与家人出行
2023 年 10 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nettes Personal, gute Lage
Bernd
2023 年 10 月入住 1 晚
10/10 超赞
B
与家人出行
2023 年 10 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff. Clean! Good spot for our quick stop in Genoa.
B
2023 年 10 月入住 1 晚
8/10 还可以
Najwa
2023 年 10 月 3 日
满意:清洁度、员工和服务、客房舒适度
The staff at this hotel make the hotel . They are helpful , courteous and nothing is too much trouble .
Klea is exceptional and has great potential .
This property was a mansion at some point and some of the original material used to build it still exist . Such as the marble staircase , the decorated high ceilings etc.
My room was on the second level , facing the garden and fairly quiet at night . It was very spacious and painted a pale blue .
The bathroom is spacious but does need attention and renovation .
The small dining area is a pleasant area to enjoy breakfast and it’s the most extensive continental breakfast I have ever experienced . More than 4 different coffee machines and gluten free bread .It is also open all day and in the evenings .
This could be a boutique hotel if it’s upgraded .
Najwa
2023 年 9 月入住 2 晚
8/10 还可以
Jan
2023 年 10 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent location
Excellent location: nice villa in the center of Genoa. Very spacious rooms. Nice possibility to have breakfast in the garden, but the organising of the breakfast could be better: everyone is crowded when retrieving food from one corner of the room.
Jan
2023 年 9 月入住 4 晚
10/10 超赞
john
与配偶出行
2023 年 9 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's an older but very charming place with a lot of character
john
2023 年 9 月入住 1 晚
4/10 很差
Nicolas
2023 年 7 月 31 日
Nicolas
2023 年 7 月入住 1 晚
8/10 还可以
Laetitia
与家人出行
2023 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Laetitia
2023 年 7 月入住 1 晚
8/10 还可以
Roberto
2023 年 5 月 30 日
Roberto
2023 年 5 月入住 1 晚
6/10 一般
Andrea
2023 年 5 月 17 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
ospitalità tipica ligure (da ligure non mi aspettavo nulla di diverso) e un parking da 10 euro dove occorre lasciare le chiavi per fare manovra in uno stretto caruggio, dove normalmente starebbero una o due macchine, ma vengono venduti 4 posti ammassati e incastrati.
la carta igienica nel corridoio delle camere all'aria aperta
un buco nella finestra per il tubo del climatizzatore, non presente o staccato
la luce (moderna a led) che va premuta due volte per l'accensione e due per lo spegnimento
porta della camera di carta velina (sentirete i vicini russare se va male)
ed il rubinetto dell'acqua fredda del bidet è bloccato.
per finire la soletta sembra un tappeto elastico.
basterebbe qualche lavoretto per migliorare di molto l'esperienza
-----
va bene per risparmiare
Andrea
8/10 还可以
Emilio
2023 年 5 月 12 日
Emilio
2023 年 5 月入住 2 晚
10/10 超赞
Antonio João
与家人出行
2023 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Antonio João
2023 年 4 月入住 2 晚
2/10 糟糕
Michal
2023 年 5 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Michal
2023 年 5 月入住 1 晚
8/10 还可以
Jürgen
2023 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alles sehr sauber, Personal sehr freundlich und hilfreich , Inventar erneuerungsbedürftig. Leider kein Deutsch wie angeben.
Jürgen
2023 年 4 月入住 2 晚
10/10 超赞
Anna
2023 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Anna
2023 年 3 月入住 1 晚
8/10 还可以
santino
2023 年 3 月 7 日
santino
2023 年 3 月入住 1 晚
10/10 超赞
giuseppa
与家人出行
2023 年 3 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La biancheria da letto era di qualità eccellente.
Sul tavolo era posto uno scalda acqua, il vassoiò con bicchieri, tazze e filtri di te´e tisane (nel mini frigo c´erano 2 succhi di frutta, un prosecco e una bottiglia di birra).Vi era un divano e una poltrona e un comodo camerino dove poter appendere le giacche e riporvi le valige. Accoglienza calorosa e per la prima colazione c´era l´imbarazzo della scelta.
giuseppa
2023 年 3 月入住 1 晚
2/10 糟糕
Waqas
与家人出行
2023 年 2 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not recommended for families especially with kids
Nothing Royal about it. Not recommended for families especially who have a problem with noise. The rooms are next to a busy road and so all night we had to bear with noisy traffic. Thats God we were there for a night. Beds were old and so squeaking was a norm getting on and off it. No room temperature adjustment so can get too cold. Not 24/7 reception so cant complain really to anyone. Not worth the money.
Waqas
2023 年 2 月入住 1 晚
6/10 一般
真实旅客
2022 年 12 月 10 日
不满意:客房舒适度,清洁度
Delusa
Bagno con dei cappelli ancora nella vasca, colazione scarsissima e un parcheggio strettissimo, dove potevano parcheggiare solo 4 macchine e che costava 30€