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"No instruction about where is the check in counter. no instruction about the facility like where is the swimming pool?"

"住宿體驗良好"

"First time to stay within the Shangri-La hotel brand and I was not disappointed. Expectations were exceeded. From the excellent service of all the staff to the ambience of the lobby bar, with live music, this hotel is definitely now my preferred choice for trips to Kuala Lumpur."

"好方便"

"酒店座落於市中心, 樓下商場的購物與食店也有不小選擇, 交通也便利"

"环境非常好～房间功能分区做的很好，tower view的房间真的很不错，看出去正好是双子塔"

"很不错，周边配套也挺好。"

"完美体验，"

"這是很出色的一間高級旅館，服務很好，早餐非常豐富，房內空間大，而且房內各種設計都很理想，十分滿意。"