We have 2 adults, and 2 kids. When I made the reservation, it said that we could have 5 people in the room. But when I checked out, the front desk said that I had to pay 14000JPY more for my 2 children. I don't know why, but i hurried to another place so I just paid. It was a very terrible experience. I don't know if this is a problem of Hotels.com or of the hotel.
jungchieh
2019 年 2 月入住 1 晚
10/10 超赞
真实旅客
2018 年 6 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy stay!
4 of us stayed for one night, the room is spacious and clean. Buffet dinner & breakfast are excellent. No shower in the room, you need to go to the onsen area. Traditional Japanese Ryokan with karaoke rooms, table tennis, massage chairs and also manga area, very nice place to stay. Strongly recommended!
The room is so large to live like home.
The hot spring is excellent and the surroundings is clear.
There are some entertainment to relax.
The dinner buffet is amazing.
The hotel is more like local (which means many Japanese also choose here to live)