Lovely yacht at the point of entry. Staff seem welcoming however on checking we were given a 3 star room, door seems broken with a gap, see through glass door to the bathroom, toilet and shower, no privacy what-so-ever. Stained and dirty floor. We were 2 mature ladies travelling for the first time.
After complained we were offered a twin room but on viewing the room, the other receptionist booked in someone else in, knowing we were in it viewing, leaving us no room.
Am grieving after my dad's passing and just needed time out for a few days. The checking process did put a negative start to my stay and felt very uncomfortable.