Was checked into a handicap room. Shower didn’t work. Shower head was belly button height. Went to take a shower early Saturday morning as we had plans with friends, water was squirting everywhere from spout nozzle, no water coming out of shower head. Spoke with front desk, front desk attendant tried her best to find us a new room, but hotel was sold out the night before. Maintenance did not come on until 9, 1.5 hours after I reported the issue. Issue was resolved 2 hours after reporting it delaying our plans. Saturday night was filled with a bunch of unattended children running reckless in the gym and hallways and upper floors. The noise and stomping went on until nearly 1am. I’m not one to leave reviews abs complaints, however, this left such a sour taste in my mouth for the amount of money we spent on the rooms, I needed to post since I was asked. We travel to Gilroy at least once a year and have stayed at this Hilton in the past with no issues, however, this will be our last time visiting this location